The Knowledge Management Education Hub

Certification ¹⁾

• Introduction to Communities of Practice (3 weeks online certification program)
  Week 1: Introduction to communities of practice
  Week 2: Logistics of building a community of practice
  Week 3: Approaches for growing communities — facilitating value creation
• Building Communities of Practice: New Approaches for Building
  Strategic Capabilities (8 week online certification program)

Course Material ²⁾

• The Saint-Onge Toolkit
  The Toolkit includes a monthly interactive seminar by Hubert Saint-Onge, a Knowledge Management primer, Hubert Saint-Onge’s Knowledge Assets Framework, a module on Values mapping, an outline of a three year Knowledge Strategy implementation process, a Knowledge Management anthology, a library of video clips and white papers, a series of PowerPoint presentations with voice clips and a module on Customer Capital.
• The Community of Practice Toolkit