Abstract: In any thriving organization, knowledge management isn’t just about storing information—it’s about effectively harnessing the collective intelligence of the team. At the heart of this process are three distinct roles that transform knowledge into action: The Coach, The Mentor, and The sponsor. These roles, while often overlapping, each contribute uniquely to cultivating a
Blog Articles
Blog articles relevant to Knowledge Management education and the Knowledge Management career profile
Empowering Legal Knowledge Management Champions
Abstract: KM champions don’t just support KM processes, they drive adoption—nudging, reminding, and embedding KM practices within team processes. In law firms, knowledge management (KM) initiatives succeed when people see value in sharing what they know, rather than being told to do it. However, the major cultural barrier to KM engagement
Who are Knowledge Stewards?
Abstract: An organisation’s intellectual capital lives, essentially, in the knowledge owned by its individuals. Nobody can deny it. As nobody can deny that the increasing number of workforce changes in the knowledge organisations: the existing employees leave and new ones arrive. The former take their acquired knowledge with them, while the others bring new
Professionalism in Knowledge Management
Abstract: Yesterday I keynoted at iCKM in Columbus Ohio on “Accountability, Professionalism and Performance in Knowledge Management”. I drew a fairly bleak conclusion on all three elements as they are inextricably linked: Accountability – there is none Professionalism – we don’t know what it means Performance – we don’t
Knowledge Stewardship Commandments
Abstract: If knowledge is power, then stewardship is responsibility. Over the years, I’ve seen that the difference between KM that works and KM that fails often comes down to the “rules of the game.” Here are 10 “commandments” I’ve seen drive real KM success:…