Abstract: As the knowledge at a team grows and grows, many teams are put in a predicament. Who will maintain and keep this up-to-date? If that’s your predicament — especially for growing teams, in customer support, or with operations — this article should help you determine what makes
Blog Articles
Blog articles relevant to Knowledge Management education and the Knowledge Management career profile
Should Knowledge Managers look for a new job?
Abstract: I assume that a Knowledge Managers are the once that execute knowledge management. And if so, I think most knowledge managers should keep on an eye on the jobs section in the paper. As a knowledge manager living in a Web2.0 world (or Web squared if you’d prefer) it is clear that the
Knowledge Management Coach, Mentor, and Sponsor Work Together
Abstract: In any thriving organization, knowledge management isn’t just about storing information—it’s about effectively harnessing the collective intelligence of the team. At the heart of this process are three distinct roles that transform knowledge into action: The Coach, The Mentor, and The sponsor. These roles, while often overlapping, each contribute uniquely to cultivating a
Empowering Legal Knowledge Management Champions
Abstract: KM champions don’t just support KM processes, they drive adoption—nudging, reminding, and embedding KM practices within team processes. In law firms, knowledge management (KM) initiatives succeed when people see value in sharing what they know, rather than being told to do it. However, the major cultural barrier to KM engagement
Who are Knowledge Stewards?
Abstract: An organisation’s intellectual capital lives, essentially, in the knowledge owned by its individuals. Nobody can deny it. As nobody can deny that the increasing number of workforce changes in the knowledge organisations: the existing employees leave and new ones arrive. The former take their acquired knowledge with them, while the others bring new