Abstract: Oliver Rolfe is the Head of Knowledge for KPMG in the UK. He has been with the firm for nearly 17 years in a number of roles in the knowledge, technology and information risk area. After heading up the firm’s Information Protection area for the past three years, he has returned to knowledge
Journal Articles
Journal, magazine, and newsletter articles relevant to Knowledge Management education and the Knowledge Management career profile
“Mary Poppins” Knowledge Management Practitioner
Abstract: I am a KM Practitioner. Here is Why I Feel like Mary Poppins. 1) Our job descriptions 2) Our bag of tricks 3) Our status as outsiders Being a part of the SIG-KM community, however, reminds me that there are other people out there
Chief learning officers build learning organizations
Abstract: Purpose: This study aims to identify how and why chief learning officers (CLOs) build the learning organization. The study was undertaken in the conceptual framework of leadership and change by using the lens of the Marquardt Systems Model. Design/methodology/approach: This exploratory study used semi-structured interviews with 20 participants. The purpose
Chief Knowledge Officer’s Raison d’Être
Abstract: The three cases in this chapter were selected for illustration and discussion about the key roles and accountabilities of the CKO. All names, dates, places and organizations have been disguised at the request of the authors and/or organizations. Each case is presented from both a practitioner’s and academic’s perspective. Our main content ion
Roles of librarians as knowledge professionals
Abstract: Knowledge and Knowledge Management have emerged as a current ‘hot issue’ for many organizations. This paper starts by exploring the definition of knowledge and knowledge management. It then considers the partnership for knowledge management, and especially how librarians as knowledge professionals, users, and technology experts can contribute to effective knowledge management. It is