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Chief Knowledge Officers affect customer capital

Abstract: Tangible results are the most powerful weapon Chief Knowledge Officers (CKOs) have for persuading their companies to adopt the knowledge management agenda. Today, in small medium enterprises (SMEs), CKOs can take a more strategic perspective, scanning the enterprise to discover how they might improve customer relations as well as promote knowledge management practices.

Need for collaboration in Knowledge Management education in the LIS sector

Abstract: As demonstrated in the literature, knowledge management (KM) is a multidisciplinary field of study which encompasses topics from several disciplines. As a consequence, a range of different educational programs has appeared among different stakeholder groups, resulting in competition for ownership of the field on occasion. Although understandable, this competition might more usefully be