United States Agency for International Development (USAID)

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United States Agency for International Development (USAID)Custom logo

The United States Agency for International Development (USAID) offers the following Knowledge Management education and training opportunities:


  • Knowledge SUCCESS (Strengthening Use, Capacity, Collaboration, Exchange, Synthesis, and Sharing) Project (2019-2024) 1)
  • Knowledge for Health (K4Health) Project I+II (2008-2019) 2)1)
  • Global Health Knowledge Collaborative (GHKC) (2010-ongoing)3)
    Subcommittees: Monitoring & Evaluation Task Team; Knowledge Management Toolkit Task Team; Knowledge Management Case Studies Task Team; Knowledge Management Advocacy Task Team
  • Business Transformation Executive Committee (BTEC) > Knowledge for Development Sub-committee (BTEC KfD) 4)
  • Knowledge Mangement Reference Group (KMRG) 5)
  • Knowledge-Driven Microenterprise Development (KDMD) project (2008-2013)

USAID Learning Lab


Leaders in Learning Podcast Series

  • Episode 1: Introducing: Leaders In Learning
  • Episode 2: Why Does Learning Matter In International Development?
  • Episode 3: What is the role of evidence and data in organizational learning?
  • Episode 4: What is the relationship between organizational culture and learning?
  • Episode 5: What is the role of leaders in creating a learning organization?
  • Episode 6: How do organizations integrate learning into their daily work?
  • Episode 7: What is the future of organizational learning in international development?


Themed Months

    Jun 2021: (#01) Knowledge Management

Bureau for Policy, Planning and Learning (PPL) 6) > Office of Learning, Evaluation and Research (PPL/LER) > Knowledge Management and Organizational Learning (KMOL) Team


  • May 2021: Knowledge Management in the Era of COVID-19 (part of the USAID Learning Lab Themed Month on Knowledge Management, June 2021)

Bureau for Global Health (GH) > Office of Population and Reproductive Health (GH/PRH)


Knowledge SUCCESS Project

  • Sep 2020: How People Search For, Share, and Use Knowledge: 5 Common Barriers and How to Address Them

Knowledge for Health (K4Health) Project

  • Feb 2018: Building Better Programs Through Knowledge Management
  • Dec 2017: How to Monitor & Evaluate Knowledge Management in Global Health

Knowledge for Health (K4Health) Project > Global Health Knowledge Collaborative (GHKC) (recorded webinars)

  • Jun 2016: How to Hold a Successful Share Fair
  • Jun 2015: Blended Learning and the Global Health eLearning Center
  • Apr 2015: Designing a Knowledge Management Strategy that Fits Your Needs
  • Feb 2015: What’s a Share Fair? And How Can I Have One?
  • Sep 2014: Low-Tech Solutions for Knowledge Management
  • Jul 2014: Taxonomy 101
  • Apr 2014: Making Knowledge Usable and Managing Knowledge
  • Dec 2013: Assessing and Responding to Health Information Needs
  • Oct 2013: Finding, Ranking, and Segmenting Scientific Expertise
  • Sep 2013: Monitoring and Evaluating Knowledge Management in Global Health Programs
  • Jul 2013: Using Knowledge Management to Improve Training
  • May 2013: How to Design and Deliver Meaningful Knowledge Management Events Such as KM Expos, Share Fairs and In-Country Meetings
  • Mar 2013: The Basics of Twitter
  • Feb 2013: Disseminating Global Health Program Learning
  • Jan 2013: Best Practices for Creating and Sustaining Communities of Practice for Global Health
  • Dec 2012: Planning Your Organization’s Intranet


Knowledge for Health (K4Health) Project > Global Health eLearning (GHeL) Center

  • Knowledge Management (KM) in Global Health Programs course
  • Online Communities of Practice (CoPs) for Global Health
  • Knowledge Management (KM) 101 course**
  • Knowledge Management Training Package for Global Health Programs course material


Knowledge for Health (K4Health) Project > Global Health eLearning (GHeL) Center

  • Organizational Change and Knowledge Management Certificate
      Data Visualization – An Introduction
      Dependency to Partnership: It’s About Change
      Dependency to Partnership: Leading/Managing Change
      Fostering Change in Health Services
      Journal Manuscript Development for Global Health
      Knowledge Management (KM) in Global Health Programs
      Online Communities of Practice (CoPs) for Global Health
      Social Media for Health and Development


Knowledge for Health (K4Health) Project > Global Health Knowledge Collaborative (GHKC)
(face-to-face GHKC meetings, 3-4 times per year)

  • Sep 2020: Knowledge Management in the Time of COVID-19 (online)
  • Apr 2020: Insights from the LEARN Project – Indicators to use across Knowledge management activities – Knowledge Management self-assessments (online)
  • Feb 2018: Collaborating, Learning, and Adapting (CLA) Maturity Matrix
  • Oct 2017: The intersection of monitoring, evaluation and learning (MEL) and knowledge management (KM)
  • May 2017: Building capacity for knowledge management (Knowledge Café)
  • Sep 2016: Task Teams updates & Knowledge Management typologies
  • May 2016: Building staff capacity in knowledge management (interactive exercises)
  • Feb 2016: Collaborating, Learning and Adapting Maturity Index
  • Mar 2015:…
  • Oct 2014: Knowledge Management and Communications (with Health Information Publications Network (HIPNet) and Knowledge Café)
  • May 2014:…
  • Jan 2014:…
  • Jun 2013: USAID’s CLA (Collaboration, Learning, and Adapting) Dialogue (Knowledge Café) & GHKC Knowledge Management Share Fair. What’s next?(Knowledge Café)
  • Feb 2013:…
  • Oct 2012:…
  • May 2012:…
  • Mar 2012: Advancing Measurement and Learning
  • Oct 2011:…
  • Jul 2011: Knowledge Management (KM) Working Group subcommittees progress (Monitoring & Evaluation; Knowledge Management Toolkit; Knowledge Management Advocacy)
  • Mar 2011:…
  • Oct 2010 (1st meting): Knowledge Management: Advancing Knowledge Management within our own organizations and beyond (with WHO Implementing Best Practices (IBP))


Knowledge for Health (K4Health) Project > Global Health Knowledge Collaborative (GHKC) > Subcommittees

  • Monitoring & Evaluation Task Team
  • Knowledge Management Toolkit Task Team
  • Knowledge Management Case Studies Task Team
  • Knowledge Management Advocacy Task Team


Knowledge for Health (K4Health) Project > Global Health Knowledge Collaborative (GHKC)

  • Global Health Knowledge Management Share Fair, April 16, 2013, Washington, DC, USA
    Conference Theme: Global Health Knowledge Management: Challenges and Opportunities

    The Global Health Knowledge Management Share Fair is a one-day symposium for global health and development knowledge management practitioners to advance the science and practice of Knowledge Management. Experts in Knowledge Management will be facilitating workshops and hands-on sessions so you can learn about innovative tools and techniques while sharing your own successes and lessons learned.

      So What? How are Knowledge Management interventions making a difference in global health and development programs?
      Measuring more than “Likes” and “Follows”: Maximizing the potential of social media for knowledge management

      Plenary Presentations
      Knowledge management Tools and Approaches to Facilitate In-Country Learning (Five-Minute Presentations)
      Net-mapping for Knowledge Exchange
      Mixology: Blending eLearning with other learning approaches (The K4Health Blended Learning Guide)

      Interactive Sessions:
      Knowledge Management Beyond Health: Come learn from your neighbors!
      Help is on the Way: Peer assist for communities of practice
      The Intersection of Knowledge management and Health System Strengthening (presentations & small discussion groups)
      Health Information Needs: Tools to assess knowledge gaps (interactive workshop)

      Knowledge Share Fair Marketplace

Bureau for Management (M) > Office of the Chief Information Officer (M/CIO) > Information Technology Service Delivery Division (M/CIO/ITSD) > Knowledge Management Branch (M/CIO/ITSD/KM)


Knowledge Services Center (KSC)

  • USAID Knowledge Management Expo, February 26, 2013, Washington, DC, United States
    USAID’s Knowledge Management Expo will provide an opportunity for staff and contractors to demonstrate how knowledge management (KM) tools and practices are used at USAID. Come see how knowledge management is used at USAID by KM practitioners, staff and partners to inform development programs and increase their impact. Exhibitors will showcase USAID KM-related projects, programs and tools. Presenters will spotlight KM-related projects at USAID, knowledge management topics, trends, strategies and lessons learned. Presentations will be 20 minutes including time for questions.

      Opening Speech
      Using our data for instant learning
      Knowledge Management Integration & Business Systems
      Historical Datasets, IATI and Open Data: The ICT Inventory
      Knowledge Management and Project Management
      BridgeLogiQ:Records Management & You
      Life in the Village: Using Simulations to Learn
      Transforming Social Media & Learning into Social Learning
      Online Collaborative Learning Spaces & Program Cycle Capacity Building


Knowledge Management Reference Group (KMRG) meetings
(since 2014: quarterly; from … to 2014: monthly; from … to …: weekly)

    Dec 2016: ?
    Sep 2016: ?
    Jun 2016: Making Use of the Portfolio: Organizational Learning at USAID
    Mar 2016: What USAID Can Learn From NASA

    Dec 2015: Planning for the New Year
    Oct 2015: Experiential Guide to Peer Assist and After Action Review (AAR) Approaches
    Jun 2015: Monitoring & Evaluation for Knowledge Management Panel Discussion
    Mar 2015: Data Visualization

    Dec 2014: Data in Development
    Sep 2014: ‘Back to School’ with the KM Reference Group
    Jul 2014: Managing Online Communities
    Jun 2014: Updates from the Field: Perspectives on Learning from USAID-Funded Activities
    Apr 2014: Good Practices in Webinar Facilitation
    Mar 2014: Highlights from the USAID Forward Experience Summit
    Feb 2014: Understanding the Power of Twitter Chats
    Jan 2014: Designing Dynamic Meetings and Events: Linking Practitioners for Collaborative Knowledge Exchange

    Dec 2013: Keeping Communities of Practice Engaged
    Nov 2013: Monitoring & Evaluation for Knowledge Management and learning

Knowledge Management Reference Group (KMRG) Peer Assist Series (Pilot)

    Sep 2015: 2nd Peer Assist: YouthCorps
    Jul 2015: 1st Peer Assist: USAID Global Health

Bureau for Global Programs, Field Support, and Research (GFR) > Office of Microenterprise Development (GFR/MD)


Knowledge-Driven Microenterprise Development (KDMD) Project > Knowledge-Driven International Development (KDID) Portal > KM Impact Challenge initiative

  • Jan 2011: Perspectives on Monitoring and Evaluation of Knowledge Management (w. Society for International Development-Washington Chapter, Knowledge Management Workgroup)


Knowledge-Driven Microenterprise Development (KDMD) Project > Knowledge-Driven International Development (KDID) Portal > KM Impact Challenge initiative

  • Knowledge Management Impact Challenge (KMIC) unConference, May 5-6, 2011, American Society of Association Executives, Washington, DC, United States
    Conference Theme: Discovering measures that matter for Knowledge Management
    (Supporter: Global Development Network (GDNet); Partners: Impact Alliance, Knowledge Management for Development (KM4Dev))

    The Knowledge Management Impact Challenge (KMIC) unConference will convene an interdisciplinary group of Knowledge Management and Measurement & evaluation practitioners with experience in measuring the impact of knowledge and learning activities, or a strong interest to do so in the future. Participants will come from diverse organizations such as international development agencies and foundations to smaller NGOs and independent consultants and represent experiences from a variety of sectors. This two-day event will blend formal, pre-programmed presentations with participant-led discussion sessions. An open-space component will encourage creative, collaborative and participant-led knowledge sharing. The unConference will also provide a space to strengthen connections within an emergent community of practitioners. It aims to foster a lively debate between practitioners around common challenges and accelerate learning around effective practice, documenting identified solutions and promising tools and approaches to share with practitioners around the globe. unConference participants will help develop an agenda for ongoing action to provide our community with clear sign posts of the shared journey ahead and to encourage ongoing collaboration.

      Introduction to KM Impact Challenge and Top Finalist Case Stories
      CrowdMarketeers: Quantity, Quality and Consequences
      Exploring the relationship between knowledges, development, and management

      Case Story Exchange:
      Providing Academic Support and building Life Skills of Children from poor families (India)
      Improving the Social Value of Knowledge for Women Entrepreneurs (Argentina)
      Connecting researchers from the Global South to those with the power to make a difference (Egypt)
      Measuring the Impact of Learning Events and Publications (United States)
      EthnoCorder: An Innovation in Mobile Data Collection and Use (Burundi)
      UNDP Bolivia promotes democratic governance through gobernabilidad.org.bo web 2.0 platform (Bolivia)
      The HRH Global Resource Center: Strengthening the Global Health Workforce through Knowledge Management (United States)
      Improving Malawi’s Health Through Knowledge Management (United States)
      Knowledge Sharing for Democracy Assistance (United States)
      Fostering Research and Scholarship through Knowledge Sharing Activities (United States)
      The Power of a New, Web-Based Collaborative Tool to Deliver Essential Information to Health Professionals in Developing Countries (United States)
      Knowledge sharing among multiple partner organizations and country offices (United States)
      David Davies-Deis: Global Health eLearning Center: Learning and Evolving (United States)
      Evaluation of the IKM Emergent Research Programme: taking a complexity perspective to evaluation (Germany)

      Discussion Groups:
      Measuring the effectiveness of online portals
      Transparency and use of M&E data
      Getting the right balance between quantitative and qualitative data
      Measuring the uptake and application of new knowledge
      Embedding M&E in project activities- making monitoring useful
      Organizational Network Analysis (ONA)
      Innovative use of social or visual media for data collection
      Mechanisms to compile and aggregate qualitative data
      Peer reflections and sense making

      Open Space Topics:
      Objectives vs. Outcomes
      Selling? the value of Knowledge Management
      Defining Objectives / M&E Strategy for Knowledge Management Initiatives (indicators & methods)
      Stakeholder Engagement

Business Transformation Executive Committee (BTEC) > Knowledge for Development Sub-committee (BTEC KfD)


Knowledge for Development Seminars

  • Oct 2003: How Information Technology (IT) Can Support Knowledge-Sharing and Collaboration; How to Organize a “Community of Practice”
  • Sep 2003: How to Build a “Knowledge Map”; Knowledge-Sharing in Economic Growth, Education and Health – Balancing Network and Data Base Strategies


Monthly Meetings

    Aug 20, 2003
    July 16, 2003


  • USAID Knowledge Fair**
    The USAID Knowledge Fair is an open house showcasing the Agency’s Development knowledge assets and activities. Its knowledge management strategies and plans will be presented along with a marketplace of current programs and tools for sharing knowledge.

    • USAID Knowledge Fair, April 2005, TBD
    • 2nd USAID Knowledge Fair 2003, October 20-22, 2003, USAID, Wahington DC, USA
        Knowledge for Development in the 21st Century
        Essential Elements for a Successful Knowledge Management Program

        Knowledge for Development (KfD) Strategy Overview
        Knowledge for Development (KfD) Strategy Future Directions

        Panel Discussions:
        Using Knowledge as a Tool for Development
        Knowledge Management Best Practices for USAID Operations
        Moving Forward with Knowledge Management at USAID

        Open House Exhibits (Oct 20-21)
        USAID KM Showcase (Oct 22)

    • 1st USAID Knowledge Management Fair 2002, December 5, 2002, USAID, Washington DC, USA


  • Knowledge Coordinator Workshop, March 1-3, 2004, Regional Center Southern Africa (RCSA), Gaborone, Botswana

Bureau for Policy and Program Coordination (PPC) > Center for Development Information and Evaluation (PPC/CDIE) 6)


PPC/Knowledge for Development Summer Seminars (in coordination with the BTEC Knowledge for Development Subcommittee)

    Jun 2004: People—Our Greatest Asset: How the Human Capital and Knowledge for Development (KfD) Strategies Interact Session
    Jun 2003: Communities of Practice (CANCELLED?)

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