The Knowledge Management Education Hub

(In-house) Training

• Knowledge Management (KM) Masterclass (5 days)
• Knowledge Retention and Transfer (1 day)
• Road Mapping and Scenario Planning (1 day)

Workshops

• Knowledge Risk Management** (Denmark)

Training

(As a part of a consulting service)

• Learning From Experiences (LFE)
  – Training staff to develop required skills
• Portals, content management, and data analytics
  – Train content managers and editors
• Retention and transfer of critical knowledge
  – Train staff to carry out knowledge retention and transfer actions

Webinars

• The retention of critical knowledge
• Enhancing safety management through knowledge retention

Training

Masterclasses

• Masterclass Knowledge Management / Masterclass Kennismanagement
• Masterclass Knowledge Management (e-Learning version)
• UK Knowledge Management Masterclass @ Middlesex University Business School
• International Masterclass Knowledge Management
• Portals & Content Management Masterclass
• Scenario Planning Masterclass
• Innovation Masterclass
• Masterclass Toekomstverkenningen en Scenario’s

Short Courses (2-3 days)

• Knowledge Management Essentials
• International Knowledge Management Workshop
• Communities of Practice
• Knowledge centers
• Scenario thinking
• Knowledge Management Course for DNV Consultants
• Business Excellence through effective Knowledge Management
• Knowledge management strategy course
• Strategies for Knowledge Retention

1 day Introduction Courses (In 1 dag aan de slag)

• Taxonomieën
• Persona’s
• Wikis
• Kennismanagement / Introduction to Knowledge Management workshop
• Scenario Denken / Introduction to Scenario Planning Course
• Road Mapping
• Toekomstverkenningen en Scenario’s

Events

Knowledge Cafes / Kenniscafés

Jun 2009: Social Network Analysis

Dec 2008: Leaving Experts
Oct 2008: Persona’s: Leer het ware gezicht van uw doelgroep kennen.

Oct 2007: Wiki’s & Kennismanagement

Sep 2006: Kennismanagement implementeren (ronde tafel)
Jun 2006: Kennismanagement is een hard vak!?

Simulation Games

• KM Quest: practice KM in a simulation!

Training

Masterclasses

• Masterclass Knowledge Management (e-Learning version)
  Modules:
  Introduction to Knowledge Management (KM)
  Creating Focus for Knowledge Management
  Corporate Memories & Portals
  Organisational Learning
  Communities
  Motivation & Change
  Indicators for Knowledge Management
  Knowledge Management Organisation
• Masterclass Knowledge Management (8 days)
  Modules:
  State of the Art; Strategy
  Learning in organisations; Corporate Memories
  Communities of Practice; Indicators for Knowledge Management
  Change and motivation
  Implementation
• UK Knowledge Management Masterclass (8 days @ Middlesex University Business School)
  Knowledge Management: an update
  Knowledge and strategy
  Organising knowledge flows
  Designing a knowledge infrastructure
  Knowledge and learning
  Indicators which support Knowledge Management
  Making a reality of Knowledge Management projects
  Implementing Knowledge Management within your own organisation
• International Masterclass Knowledge Management (5 days)
  Modules:
  Knowledge Management: an update
  Knowledge and strategy
  Knowledge and learning
  Designing a knowledge infrastructure
  Organising knowledge flow
  Implementing Knowledge Management within your own organisation
• Masterclass Kennismanagement (5 days)
  Modules:
  Kennismaken met kennismanagement; Kennis als innovatiefactor
  Kennis en strategie; Kennis als productiefactor
  De inrichting van kennisinfrastructuren; Indicatoren ter ondersteuning van kennismanagement
  Het realiseren van kennismanagement-projecten
  Implementeren van kennismanagement binnen de eigen organisatie
• Masterclass inrichten en implementeren van kenniscentra en kennisnetwerken
• Masterclass Scenario denken
• Masterclass Innoveren
• Masterclass Portals & Content Management

Short Courses (2-3 days)

• Business Excellence through effective Knowledge Management (EFQM Framework for knowledge management workshop)
• Leaving Experts
• Ontwikkelen van een kennisstrategie / Wat is uw Kennisstrategie
• Leren in, van en tussen projecten
• Expliciteren van persoonsgebonden kennis
• CommonKADS / Engineering Knowledge with CommonKADS
• Scenario denken: het ontwikkelen en gebruiken van scenario’s / Scenario denken en Kennismanagement
• Organiseren van Communities of Practice
• Succesfactor kenniscentra / Kenniscentra opleidingen
• Netwerken faciliteren
• Facilitating workshops for knowledge portfolio analysis and knowledge management action plans
• Developing an Effective Knowledge Management Intranet (Ark Group in association with CIBIT, Oct 1999)

1 day Courses

• In een dag aan de slag cursus: Taxonomieën, Kennismanagement, Communities of Practice, Scenario Denken
• Programmamanagement versterken door kennisuitwisseling en kennisdisseminatie (seminar)
• Stay-ahead sessions (was: Tour d’IT): Kennismanagement

Workshops

• Introduction to Knowledge Management (workshop)
• Strategies for Knowledge Retention (workshop)
• How to create your knowledge management strategy (workshop)

Co-hosted seminars

• Mar 2007: Kennisinfrastructuren voor de overheid (met Be Value and Be Informed)
• Apr 2006: Collegereeks Kennisproductiviteit: Effectief kennismanagement in kennisintensieve organisaties (Focus Conferences seminar)
• Jun 2005: Uw kennis optimaal inzetten (met e-Office)
• May 2005: Leren van kennisnetwerken- en kennismanagement (X-S2 XSessions seminar)

Conferences

• State-of-the-art congres: Kennisproductiviteit, het effect van investeren in mensen, kennis en leren, 10 juni 2004, Landgoed de Horst, Drieberge
  (Medeorganisatoren: IMN Management Consultants, CIBIT adviseurs|opleiders, De Baak – Management Centrum VNO-NCW en Hogeschool INHOLLAND)
  Setting the scene:
  Dodo of Komodo: Ontwikkelingen in de kenniseconomie
  Kennis van productiviteit
  De productiviteit van kennis

  Praktijkervaringen:
  Het effect van investeren in kennismanagement bij Yacht
  Zingeving als instrument voor kennisproductiviteit
  Leren en creëren om te innoveren
  Stimuleren van kennisontwikkeling

  Effectmeting en waardering:
  Het effect van kennismanagement
  Meten en waarderen van Intellectueel Kapitaal: Waarom en Hoe?

  Demonstratie:
  Kennisproductiviteit als combinatie van westerse wetenschap en oosterse vechtkunst

  Slotdebat:
  Wat is het effect van investeringen in mensen, kennis en leren? Welke conclusies kunnen we trekken?

Events

Knowledge Cafes / Kenniscafés

Mar 2006: Volwassen netwerken

Jun 2005: Help, onze expertise loopt de deur uit!

Ervaringsuitwisseling kennismanagement met Nederlandse en Engelse organisaties (Experience exchange knowledge management with Dutch and English organizations)

Sep 2006 in Cambridge, United Kingdom
Jun 2006 in Engelse, The Netherlands

Simulation Games

• KM Quest: practice KM in a simulation!

Communities

• International Knowledge Management Network (IKMN; Dutch: Internationale Kennismanagement Netwerk)*³⁾
• KennisManagement Netwerk (KMN; English: Knowledge Management Network, aka Dutch Knowledge Management Network)*³⁾

Conferences

• Best Practices in Knowledge Management, June 9, 1998, Amsterdam, The Netherlands
  Conference Theme: The Global Knowledge Challenges Today
  (Organizer: International Knowledge Management Network)
  Opening:
  The Knowledge Offensive; The Managing of Knowledge Affets all Management Functions

  Research Presentations:
  Presenting the Results of a Best Practice in Knowledge Management in Europe and the USA (Kenniscentrim CIBIT)

  Case Studies:
  IC The Future! (Skania)
  How British Petroleum is Linking Action Learning and Virtual Teams to Business Improvement as Part of their Knowledge Management Project
  International Borders: How You Sucessfully Transfer Knowledge and Skills in an Multinational Enterprise (Rank Xerox)
  Leveraging the Collective Intelligence Through Organizational Transformation (Monsanto)
  How a Knowledge Management Approach can Promote Innovation and Accelerate Product Development (Unichema Research and Development)

  Interactive Sessions:
  Putting a Framework for Applying Knowledge Management into Practice

  Workshops: (Jun 10)
  Working Knowledge: How Organizations Manage What They Know

• Towards an European Knowledge Union, 12 – 14 May 1997, Kenniscentrum CIBIT, Utrecht, The Netherlands
  Sub-title: Seminar on Knowledge Management and the European Union
  (Co-Organizer: International Knowledge Management Network)
  Keynotes:
  The exploitation of tacit knowledge in our society, in education, education policy and enterprises
  The Public Knowledge Debate: creating a sense of urgency
  Disassembling Frames on the Assembly Line
  Intellectual Capital: one step beyond knowledge management
  Corporate Universities: an opportunity or threat to higher education?
  Managing Knowledge Through Stakeholding
  In a knowledge economy both knowledge and competence need to be appreciated
  State of the art of Knowledge Management
  The Learning Organisation is a Leading Organisation

  Workshops:
  4x Small Group Discussions

  Two approaches to knowledge management: object versus process (event summary)

• Knowledge Management for Executives, 1994, Rotterdam, The Netherlands
  (Organizer: International Knowledge Management Network)

Training

Masterclasses

• Masterclass Kennismanagement

Short Courses

• Ontwikkelen van Kennissystemen
• Kennis maken met Data-mining
• Workshop Kennisacquisitie
• Samenwerken met Groupware

Graduate Degrees/Programs

• Master of Science in Knowledge Management Technology (MSc KMT)⁴⁾
  MSc KMT Modules 1999:
  Knowledge in organisations
  Paradigms for software engineering
  Knowledge representation and application
  Knowledge discovery
  Knowledge infrastructures
  Applying Knowledge Managment
  Integrated professional and scientific skills

  MSc IKT Modules 1996:
  Introduction Information and Knowledge Technology
  Modelling Knowledge Intensive Information Systems
  Implementation Modelling of Knowledge Intensive Information Systems
  Techniques for the Analysis of Knowledge Intensive Processes
  Knowledge and Information in Organisations
  Realisation of Knowledge Intensive Information Systems

Meetings

Study Meetings: Dutch/International Knowledge Management Network

…

May 1999: Knowledge Management and Scenario Thinking (Knowledge Management and Scenario Thinking; Group work: Researching and elaborating the possibilities of Scenario Thinking as an instrument for Knowledge Management)
Jan 1999: Tools for Knowledge Management

Oct 1998: Kennismanagement en de klant (Kennismanagement bij KLM Facility Services; Kennis over klanten)
Mar 1998: Knowledge Infrastructures

Nov 1997: Knowledge infrastructures: knowledge management in practice (Knowledge infrastructures: a practical interpretation of knowledge management; Knowledge management and knowledge infrastructures at Unilever)
Apr 1997: Effective application of knowledge management: Utopia or real possibility?
Feb 1997: Knowledge is power – The practice of knowledge management

Dec 1996: Vision of the NBBI on knowledge management
Oct 1996: Knowledge about each other
Jun 1996: Knowledge productivity and the Corporate Curriculum, knowledge work has more to learn than to manage; The Body of Knowledge: sports science support in practice
Mar 1996: Experiences with Knowledge Management in the United States: “What is Knowledge Management?” – A Birds Eye View
Jan 1996: Knowledge management in an R&D oriented organization; Knowledge management in a learning organization

Nov 1995: Knowledge management as part of institutional policy
Sep 1995: Knowledge management in the US: Report of a three-day meeting in the US of the American Productivity and Quality Council

Dec 1994: Knowledge management workshop by Nonaka @ Nijenrode University, Breukelen

…

Simulation Games

• KM Quest: practice KM in a simulation!