KMS Lighthouse
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Custom logoKMS Lighthouse, part of the Aman Group, formerly BluePhoenix KMS, part of BluePhoenix Solutions, DSKnowledge (DSK) and Internative Solutions, both part of the Danshir Systems Group (1998), and Internative Solutions, offers the following Knowledge Management education and training opportunities:
Certification Courses
KMS Lighthouse University
- LHKM – Lighthouse Certified Knowledge Manager
- LHCA – Lighthouse Certified Administrator
- LHCM – Lighthouse Certified Content Manager
- LHCTP – Lighthouse Certified Training Partner
Training Courses
KMS Lighthouse University
- LHF – Lighthouse Fundamentals
- LHAE – Lighthouse Integrations Expert
Conferences
- KMS Lighthouse & Forrester Summit, November 11, 2021, Online
Summit Theme: How to Support Hybrid Work with Enterprise Knowledge Management- KMS Lighthouse & The Hybrid Work Environment
How to Support Hybrid Work with Enterprise Knowledge Management
Marks & Spencer Customer Spotlight Story: Knowledge Management and AutomationPanel Roundtable
- KMS Lighthouse & Forrester Summit, April 7, 2021, Online
Summit Theme: Knowledge Management (KM) & Automation- Program n.a.
Knowledge Management & Automation Industry Experts Panel
- KMS Lighthouse & Forrester Knowledge Management Summit, November 11, 2020, Online
Spotlight Case Studies:
CX in action at GE HealthcarePanels:
Customer Experience Panel
Employee Experience PanelKMS Lighthouse demo showcasing new product innovations
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- KMS Lighthouse Conference 2014, November 20, 2014, Tel Aviv, Israel
Conference Theme: Transforming Customer Experience by Means of Knowledge- Program…
- KMS Lighthouse Customer Conference 2013, February 27, 2013, Tel Aviv, Israel
Conference Theme: …- Program…
- …?
Webinars
- Feb 2022: TechStyle Customer Spotlight story (Knowledge Champions Breakfast)
May 2021: The Importance of Knowledge Management in Contact Centre Transformation, Feat. GE Healthcare (w. TTEC)
Apr 2021: Coronavirus Pandemic: How your Knowledge Management System can create a better work from Home Employee Experience (Expert webinar)
Oct 2020: The Importance of Knowledge Management in 2020
Sep 2020: Knowledge Management: Knowledge Management: The Secret To Elevating Remote Work & Self Service (CCW webinar)
Jul 2020: Winning the Customer Experience: Enhancing Field Service with Knowledge Management (Expert webinar)
Apr 2020: How to rapidly deploy or expand a call center during the current business disruption with a KM System and CTI (Expert webinar)
Mar 2020: Coronavirus Pandemic: How your Knowledge Management System can create a better work from Home Employee Experience (Expert webinar)
Oct 2019: Where Knowledge Management Meets Learning
Apr 2018: Improve your Customer Engagement Management with a powerful Knowledge Management solution (w. TTEC)
Sep 2017: Digizalizing Knowledge for Salesforce Agents and Chatbots
KM World (Drill Down) Interviews: KMS Lighthouse Success Stories
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Podcasts
- KMS Spotlight Leaders podcast series