KMS Lighthouse

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KMS Lighthouse, part of the Aman Group, formerly BluePhoenix KMS, part of BluePhoenix Solutions, DSKnowledge (DSK) and Internative Solutions, both part of the Danshir Systems Group (1998), and Internative Solutions, offers the following Knowledge Management education and training opportunities:

Certification Courses

KMS Lighthouse University

  • LHKM – Lighthouse Certified Knowledge Manager
  • LHCA – Lighthouse Certified Administrator
  • LHCM – Lighthouse Certified Content Manager
  • LHCTP – Lighthouse Certified Training Partner

Training Courses

KMS Lighthouse University

  • LHF – Lighthouse Fundamentals
  • LHAE – Lighthouse Integrations Expert

Conferences

  • KMS Lighthouse & Forrester Summit, November 11, 2021, Online
    Summit Theme: How to Support Hybrid Work with Enterprise Knowledge Management

      KMS Lighthouse & The Hybrid Work Environment
      How to Support Hybrid Work with Enterprise Knowledge Management
      Marks & Spencer Customer Spotlight Story: Knowledge Management and Automation

      Panel Roundtable

  • KMS Lighthouse & Forrester Summit, April 7, 2021, Online
    Summit Theme: Knowledge Management (KM) & Automation

      Program n.a.

      Knowledge Management & Automation Industry Experts Panel

  • KMS Lighthouse & Forrester Knowledge Management Summit, November 11, 2020, Online

      Spotlight Case Studies:
      CX in action at GE Healthcare

      Panels:
      Customer Experience Panel
      Employee Experience Panel

      KMS Lighthouse demo showcasing new product innovations

  • …?
  • KMS Lighthouse Conference 2014, November 20, 2014, Tel Aviv, Israel
    Conference Theme: Transforming Customer Experience by Means of Knowledge

      Program…

  • KMS Lighthouse Customer Conference 2013, February 27, 2013, Tel Aviv, Israel
    Conference Theme: …

      Program…

  • …?

Webinars

    Feb 2022: TechStyle Customer Spotlight story (Knowledge Champions Breakfast)

    May 2021: The Importance of Knowledge Management in Contact Centre Transformation, Feat. GE Healthcare (w. TTEC)
    Apr 2021: Coronavirus Pandemic: How your Knowledge Management System can create a better work from Home Employee Experience (Expert webinar)

    Oct 2020: The Importance of Knowledge Management in 2020
    Sep 2020: Knowledge Management: Knowledge Management: The Secret To Elevating Remote Work & Self Service (CCW webinar)
    Jul 2020: Winning the Customer Experience: Enhancing Field Service with Knowledge Management (Expert webinar)
    Apr 2020: How to rapidly deploy or expand a call center during the current business disruption with a KM System and CTI (Expert webinar)
    Mar 2020: Coronavirus Pandemic: How your Knowledge Management System can create a better work from Home Employee Experience (Expert webinar)

    Oct 2019: Where Knowledge Management Meets Learning

    Apr 2018: Improve your Customer Engagement Management with a powerful Knowledge Management solution (w. TTEC)

    Sep 2017: Digizalizing Knowledge for Salesforce Agents and Chatbots

KM World (Drill Down) Interviews: KMS Lighthouse Success Stories

Podcasts

    KMS Spotlight Leaders podcast series

Web Channels

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