Abstract: Are you curious about the contrasting roles of librarians and knowledge managers? You’re certainly not the only one! Despite sharing a focus on information management, these professions have unique responsibilities and duties. This article aims to delve into the distinctions between librarians and knowledge managers, providing insights to help you determine which career
Knowledge Management Team Roles in Customer Service
Abstract: Whether implementing a new Knowledge Management initiative or maintaining Knowledge Management in BAU, customer service organisations need to consider the following roles for a Knowledge Team. All organisations are different, so the size and scale of the team may vary, and you may have individuals performing multiple roles simultaneously.
KMS Lighthouse
KMS Lighthouse, part of the Aman Group, formerly BluePhoenix KMS, part of BluePhoenix Solutions, DSKnowledge (DSK) and Internative Solutions, both part of the Danshir Systems Group (1998), and Internative Solutions, offers the following Knowledge Management education and training
Regulatory Science Ireland (RSI)*
The Regulatory Science Ireland (RSI) has offered the following Knowledge Management education and training
Knowledge building in the International Association for Knowledge Management (IAKM)
Abstract: Knowledge building is a social process that is driven by the willingness of people to share their expertise and create new knowledge. Scientific Communities of Practice (CoPs) are communities of professors and researchers whose aim is to foster scientific knowledge generation. In the KM literature, research concerning this kind of CoPs has been