Migrating LIS Professionals into Knowledge Management Roles

Abstract: Knowledge management (KM) is a multi-dimensional field of study and practice,which requires a wide range of capabilities amongst its contributors, who comefrom a variety of professional groups. This paper examines claims that the Libraryand Information Services (LIS) profession should make and, indeed, is making asignificant contribution to organizational knowledge management. It outlines KM knowledge and skills and reviews the major barriers to LIS engagement in KM: the profession’s focus on external information resources, as distinct from internalorganizational knowledge assets; lack of business knowledge; content ignorance;an image problem; a name problem; lack of visibility in the corporateenvironment; personality issues; and relative lack of the required managementskills. The paper concludes with some suggested directions for LIS practitioners,educators and researchers.

Stuart Ferguson, Maryam Sarrafzadeh, Afsaneh Hazeri: Migrating LIS Professionals into Knowledge Management Roles: What are the Major Barriers? Educause Australasia 2007: Advancing Knowledge: Pushing Boundaries, 29 Apr – 02 May 2007, Melbourne, Australia

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Related resources:

  • Stuart Ferguson: The Knowledge Management Myth: Will the real Knowledge Managers Please Step Forward? In: Janine Schmidt (Ed.): Challenging ideas: ALIA 2004 Biennial Conference, Gold Coast Convention Centre, Queensland, Australia, 21-24 Sept 2004. Australian Library and Information Association, 2004: 1-6. Full text »
  • Stuart Ferguson , Philip Hider & Anne Lloyd (2008) Are librarians the ultimate knowledge managers? A study of knowledge, skills, practice and mindset, The Australian Library Journal, 57:1, 39-62 Full text »

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