Abstract: Development of a ‘knowledge society’ affects not only enterprises and organisations, but also individuals. Lifelong learning and continuing professional development are essential for graduates and workers to remain competent and competitive. Hence, knowledge management is not only important in business processes, but also in education. As the importance of knowledge management in the
Abstract: Purpose – This paper aims to look at the practices of those who are in charge of knowledge management in corporations: the knowledge managers. Design/methodology/approach – Using the activity system model, the study observes the work of four knowledge managers embedded in the same organizational context (the company Lafarge).