Abstract: Oliver Rolfe is the Head of Knowledge for KPMG in the UK. He has been with the firm for nearly 17 years in a number of roles in the knowledge, technology and information risk area. After heading up the firm’s Information Protection area for the past three years, he has returned to knowledge
Head of Knowledge Management
Death of the Chief Knowledge Officer (CKO)
Abstract: Not too long ago I swatted the beehive that is the KM CKO position. And, as one might expect when doing so, the stings were numerous and from every direction. If you’re unfamiliar with my initial foray into this discussion, basically it went something like this: if the CKO role is dead, we
Knowledge Leadership
Abstract: In our research for Creating the Knowledge-based Business we found without exception that where KM was progressing well, underpinning it was strong leadership. We identified the following as the essential factors of knowledge leadership: A knowledge leader (or champion) – that person may or may not have a title
Knowledge Management career path
Abstract: One of our clients got in touch recently to ask if we had any good examples of organisations with a career path for their Knowledge Management professionals. The honest answer was No, we don’t have any examples, and there does not seem to be much out there on the web