Abstract: Developing transparency about and insight into a subject or community helps making better decisions. Sun Tzu formulated it slightly differently, but it was, and still is, critical. Learning about the global community of Knowledge Managers usually starts by asking questions. A long list is repelling for respondents, a
Head of Knowledge Management
Three Things to Focus on When Starting a New Knowledge Manager Job
Abstract: Building a successful knowledge management practice to capture, share, and transfer institutional knowledge is more essential than ever. IT operations needs to innovate, provide services globally, and improve employee experiences. Leading a knowledge management practice requires a unique set of skills, but what capabilities are essential for the early success of a knowledge
Head of Knowledge’s Course of the Day
Abstract: Oliver Rolfe is the Head of Knowledge for KPMG in the UK. He has been with the firm for nearly 17 years in a number of roles in the knowledge, technology and information risk area. After heading up the firm’s Information Protection area for the past three years, he has returned to knowledge
Knowledge Leadership
Abstract: In our research for Creating the Knowledge-based Business we found without exception that where KM was progressing well, underpinning it was strong leadership. We identified the following as the essential factors of knowledge leadership: A knowledge leader (or champion) – that person may or may not have a title