Abstract: Effective knowledge management is a crucial capability that encompasses a variety of roles, each demanding a specific set of skills and responsibilities. These roles can be broadly categorized into three stages of career progression: early stage, growth stage, and summit stage. Each stage necessitates a different expertise, experience, and leadership ability within knowledge
Head of Knowledge Management
Global Knowledge Managers Survey Results 2023
Abstract: Developing transparency about and insight into a subject or community helps making better decisions. Sun Tzu formulated it slightly differently, but it was, and still is, critical. Learning about the global community of Knowledge Managers usually starts by asking questions. A long list is repelling for respondents, a
Three Things to Focus on When Starting a New Knowledge Manager Job
Abstract: Building a successful knowledge management practice to capture, share, and transfer institutional knowledge is more essential than ever. IT operations needs to innovate, provide services globally, and improve employee experiences. Leading a knowledge management practice requires a unique set of skills, but what capabilities are essential for the early success of a knowledge
Knowledge Manager role: A human and a machine version
Abstract: The first time I told someone I was a Knowledge Manager role, they laughed “Does that mean you know everything?” “Do people just give you all their knowledge, and then you manage it?” It was quite early on in the development of knowledge management as a discipline, so I forgave
How to hire your first knowledge manager
Abstract: Common pitfalls to avoid and skills to look for when hiring your first KM manager COVID-19 has woken up many organizations to the need for knowledge management. Hiring your first KM manager can seem at first to be a daunting task. There are a number of things you should keep