Abstract: The first time I told someone I was a Knowledge Manager role, they laughed “Does that mean you know everything?” “Do people just give you all their knowledge, and then you manage it?” It was quite early on in the development of knowledge management as a discipline, so I forgave
Knowledge Management Lead
Finding the perfect knowledge manager
Abstract: Facing the challenge of writing a job description for a ‘KManager’1, he searched and asked for a few model job descriptions – but to no avail. His research produced plenty of examples, but no models. And, most guidelines (if they could be called that) were either hidden or for sale. The