Filed in: knowledge management practice

Knowledge Management Competencies for Nigerian Academic Librarians

Abstract: This paper aims to identify the competencies perceived to be essential for successful knowledge management applications in Nigerian academic libraries. The paper was guided by five specific objectives. A cross sectional survey approach was used for the study. Questionnaire was the main instrument to collect data from one hundred academic librarians who participated

Chief Knowledge Officers affect customer capital

Abstract: Tangible results are the most powerful weapon Chief Knowledge Officers (CKOs) have for persuading their companies to adopt the knowledge management agenda. Today, in small medium enterprises (SMEs), CKOs can take a more strategic perspective, scanning the enterprise to discover how they might improve customer relations as well as promote knowledge management practices.