Abstract: Leaders exert a considerable influence on their organisations’ knowledge management characteristics. Leaders’ behaviour can determine the extent to which knowledge is sought for, learned, retained and shared. Positive leadership practices reinforce good knowledge management; negative leadership practices undermine it. Research by Henley’s Knowledge Management Forum has drawn on 12 positive leadership practices
leadership
Power-influence for the Knowledge Leader
Abstract: Knowledge management (KM) has been found to be a critical success factor for organizational performance. However, most organizations are found to be purely focused on the technological perspectives of KM initiatives at the expense of people perspective. They fail to realize that the success of any KM system relies upon the acceptance and
Chief learning officers build learning organizations
Abstract: Purpose: This study aims to identify how and why chief learning officers (CLOs) build the learning organization. The study was undertaken in the conceptual framework of leadership and change by using the lens of the Marquardt Systems Model. Design/methodology/approach: This exploratory study used semi-structured interviews with 20 participants. The purpose
Knowledge Management Sponsor Characteristics
Abstract: I’ve been thinking recently about the role of sponsorship in enabling knowledge management, and it took me back to some Change Management principles which I learned from ChangeFirst, when I was responsible for Change Management as well as Knowledge Management at Centrica.The ChangeFirst model was based on Darryl Connor’s “Managing at the speed
Culture, Leadership, and Chief Knowledge Officers
Abstract: Organizational culture, organizational leadership, and Chief Knowledge Officers (CKOs) each play important roles in overcoming human barriers associated with knowledge creation, transfer and sharing. This paper examines three key components of organizational culture: cooperative involvement, trust and incentives. In addition, the impact of organizational leadership on knowledge management as well as the roles