Abstract: Knowledge Services is an enterprise-wide management methodology that enables companies and organizations achieve excellence, both in the performance of internal staff and in their interactions with external customers. Knowledge Services is more than knowledge management. Defined as the convergence of information management, knowledge management, and strategic (performance-centered) learning, Knowledge Services
organizational learning
Impact of transformational and transactional leadership on organizational knowledge
Abstract: Strategy scholars have argued that managing knowledge effectively can provide firms with sustainable competitive advantages. Leaders are central to the process of managing knowledge effectively. Managing knowledge includes three key processes: creating, sharing, and exploiting knowledge. Leaders are central to each of these processes at multiple levels of the firm. Examining the role
Learning organization leaders’ portraits
Abstract: The phrase “learning organization” has existed in the literature for several decades. Senge popularized the term in the 1990s; however, other writers have made significant contributions to this topic. The leadership literature, although vast, lacks specificity. At the intersection of these two concepts, the literature lacks a needed link that describes the specific