Abstract: Purpose – Recently, the demise of the dot.com mania, coupled with slow economic growth has caused organizations to cut costs in an attempt to improve efficiency and the bottom line. Discontinuing or suspending knowledge management efforts and disbanding the chief knowledge officers’ (CKOs) role is one common response from most organizations faced with
senior management
Handbook for Knowledge Managers
Abstract: The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. Because knowledge management is not a one-size-fits-all method, you need a framework tailored to your organization and its priorities. The Knowledge Manager’s Handbook takes you step by step through the processes needed to define
Chief Knowledge Officer Wanted!
Abstract: One of the key challenges for business executives in the knowledge era is to manage intellectual capital. Drawing upon: (1) the author’s personal experience as CKO of Knexa.com – the world’s first knowledge exchange auction; and (2) the relatively nascent literature on the roles and responsibilities of CKOs, this paper highlights five perspectives
Chief Knowledge Officer Necessary!
Abstract: Lately I’m increasingly convinced that without a Chief Knowledge Officer, KM is not likely to go very far in organisations. The KM function tends to be placed at mid level, obscured within a broader corporate function like Organisation Development. Seldom does it report directly to a senior manager. Even when it does, the




