Abstract: When “quality being everyone’s business” coincides with the reality of a disruptive work environment, critical self-evaluation becomes an essential tool to ensure accountability. Academics who design curricula and their tuition offering have a certain degree of freedom in what and how they teach. However, academics need to be consciously discerning, yet inclusive, about
SenseMaker®
The Cynefin Company
The Cynefin Company, formerly Cognitive Edge, Cynefin with Cynefin North America also known as the Cynefin Centre, and the IBM Cynefin Centre for Organisational Complexity,1) offers the following Knowledge Management education and training