Teaching knowledge management with TANGO

Abstract: An explosion of interest in the area of intellectual capital (IC) and knowledge management (KM) has recently arisen as evidenced by the increase in managerial publications, academic studies, dedicated conferences, corporate initiatives, internet sites and learning tools. Coinciding with this developing interest, the Tango simulation provides an environment where participants learn to manage and value the intangible assets of their business in a controlled environment. The Knowledge Management Receptivity Survey (KMRS) has been developed as a means for determining the level of understanding and commitment to knowledge management and intellectual capital initiatives. Thirty-three senior executives completed the KRMS before and after they participated in the Tango simulation in May and June of 1998. The results of this research yield two important discoveries. First, the KMRS is a validated survey instrument for both academic and practitioner usage in examining IC-related phenomena. Second, the Tango simulation provides participants with an effective means in heightening their receptivity to IC initiatives.

Keywords: Tango simulation; intellectual capital; knowledge management; receptivity.

Nick Bontis, John Girardi: Teaching Knowledge Management and Intellectual Capital Lessons: An empirical examination of the TANGO simulation. International Journal of Technology Management, 2000 Vol.20, No.5/6/7/8, pp.545-555

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Full text from author McMaster University

Related resources:

  • Bontis, Nick; Girardi, John: Teaching knowledge management and intellectual capital lessons: an empirical examination of the tango simulation. Hamilton, ON: McMaster University (Michael G. DeGroote School of Business. Management of Innovation and New Technology Research Centre, Working paper no. 87), Jan-1999 Full text » (MacSphere)

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