Unicom Seminars
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Unicom Seminars offers the following Knowledge Management education and training opportunities:
Certification Courses/Training
- Certified Knowledge Manager (CKM) Class (4 days, online: Europe, Gulf Region)
(Provider: KM Institute)- Pre-Class E-learning (self-paced)
CKM Virtual Class (4 days)
“eCKM” – e-learning version of the CKM course (self-paced)
CKM exam - Certified Knowledge Specialist – Social Knowledge Management**
(Provider: KM Institute)- Online “Knowledge Management Foundation” program
2-day “Master Class” in Social Knowledge management
Conferences
- Knowledge Management Conference*
(Organizer: Unicom Training and Seminars aka Unicom Learning India (2022, 4/23))- May 2024: Structuring Knowledge Management: Practices and Technologies (UK / Online – 1 day)
Apr 2024: CANCELLED! Transformational Knowledge Management: Information, Process, Technology & People (The Netherlands / Online – 1 day)
Apr 2024: CANCELLED! Transformational Knowledge Management: Information, Process, Technology & People (India / Online – 1 day)
Feb 2024: Transformational Knowledge Management: Information, Process, Technology & People (UK / Online – 1 day)Oct 2023: Knowledge Management, Information and Data: Confluence and State of the Art (UK / Online – 2 days)
Sep 2023: Knowledge Management, Information and Data: Confluence and State of the Art (India/ Online – 2 days)
Aug 2023: CANCELLED! Knowledge Management, Information and Data: Confluence and State of the Art (India / Online – 2 days; was: Effective Knowledge Management)
Apr 2023: Effective Knowledge Management Conference (EMEA / Online – 1 day)Sep 2022: Knowledge Management Reborn – Modern Knowledge Management: Latest Technologies, Strategies and Technologies (APAC / Online – 2 days)
Jun 2022: Knowledge Management Reborn – Modern Knowledge Management: Latest Technologies, Strategies and Technologies (EMEA / Online – 2 days) - Social Tools Conference (SocialTools)**
The Social Tools Conference (SocialTools) presents new viewpoints and case studies explaining the value, application and (sometimes) the downside of social tools in a business context. It looks beyond the “why” of Enterprise 2.0 to explain the “how”, giving all participants a true learning experience.
The conference is chaired by David Gurteen, founder of the Gurteen Knowledge Community and himself both a user and an advocate of these technologies.Conference History:
6. Engaging the Customer: Getting it right with Social Media, 3-4 June 2009, London, United Kingdom
Note: The conference was originally scheduled for 11-12 March 2009
Creating Business Value through Social Tools and Content Strategies
Are You Invited to the Party? Levels of engagement in social media
Measuring Web 2.0 ROI
What Business Can Learn from the Obama Campaign
Using Social Software to Market Yourself – inside and outside the firewall
Web 2.0: Are we missing the point?
Protecting British Airway’s Share of the Open Skies: The Story of Metrotwin
The Psychology of a Successful Social Media StrategyPre-conference Workshops:
The Effective Knowledge Worker,Mar 10Jun 25. Web 2.0: Practical Applications for Business Benefit, 1-2 October 2008, London, United Kingdom
- Keynotes:
What’s Social Got To Do With Work Anyway?Presentations:
The Ecology of Web 2.0
Thinking Out of the Inbox – The changing nature of collaboration
Social Software Applied: in legal and professional services organizations
Online Brand Reputation Management
Twitter’s Not A Waste Of Time (in defence of status updates)
Secure Web 2.0, an opportunity not an oxymoron
Key learning from Wikipedia for business
The Email Problem and How To Solve it
Rewiring Relationships: Cyber Citizens and Collaborative Councils
Engaging Social Networks
Radio Beyond the Phone-in: Social media and broadcasting
Social Media and its Use: The challengePre-conference Workshops:
The Effective Knowledge Worker, Sep 304. Web 2.0 and Beyond, 5-6 March 2008, London, United Kingdom
Conference Sub-title: Applying Social and Collaborative Tools to Business- Social tools Hit the Mainstream
KM goes Social: From KM 1.0 to KM 2.0
Social Computing & the Knowedge-powered Enterprise
Case Study: A Whistlestop Tour Round Web Marketing 2.0
Social is good for Business: Snockles
Case Study: Facilitating Open Innovation in a Distributed Community Using Free Social Software Tools: The Media Sandbox experience
Technology brings Power to the People
Business in Virtual Worlds, How we got here with web 2.0
Social Media in Action – engaging in conversations with customers (case study based)
Case Sudy: The Power of Film – Adding video podcasts to the communications mix
Case Study: A Whistlestop Tour Round Web Marketing 2.0 (Who’s afraid of Identity?)
Technology brings Power to the People (Deploying, measuring and succeeding with Social Software)Pre-/Post-conference Workshops:
The Effective Knowledge Worker, Mar 4
Exploring Web 2.0 and Web 3.0 to Achieve Personal and Organisational Results, Mar 7Co-located Events:
Gurteen Knowledge Cafe: What will be the impact of Social Tools on Knowledge Management?, Mar 5 (evening event)3. Social Tools for Business Use, 11-12 July 2007, London, United Kingdom
Conference Sub-title: Web 2.0 to Enterprise 2.0 – New Developments & Evolution- Social tools in the Enterprise – the current state of the art
Collaborative Workspaces and Better Virtual Teaming
Challenges to change – and how video can help with the engagement process
The Beauty of Web 2.0: Tools that get out of your way
Case study: Employees & Customer Engagement – Using Podcasts to bridge the gap
Case study: Is Being Social Good for Business?
Using Wiki’s and Other Open Source Products to Reach Outside the Firewall
Using Social Tools to Support Membership Organisations: Theory, practice, technology, findings
Social Media, Citizen Journalism and Radio
The Cost and Benefits of Real Engagement
Case Study: Web 2.0 & Social Networking in Action Inside IBM & Virtual worlds
Charities 2.0 – Moving from Wow to How (CANCELLED)Pre-conference Workshops:
The Effective Knowledge Worker, Jul 102. Social Tools for Business Use, 21-22 February 2007, London, United Kingdom
Conference Sub-title: Web 2.0 and the new participatory culture- What will “businesslike” mean when business isn’t like business any more?
Headshift: Enterprise 2.0 – towards a social infrasctructure for collaboration and collective intelligence
Practical uses for Web 2.0 in a business environment
We’re all virtual now – news, culture, politics and community in the networked world
An inside view on how IBM uses social networking to manage its own precious knowledge
Web 2.0 and Virtual Worlds
Fostering adoption
Social software in a hard world
Social Software (get closer to your customers and better information sharing for your staff)
The impact of blogging on law and business
Combining wikis and semantic webPre-conference Workshops:
The Effective Knowledge Worker, Feb 20
Blogging for Beginners: A Practical workshop with special focus on minimising risks and ensuring legal compliance.
Internet Power Searching: Harness the power of search engines and Web 2.0 for better searchingCo-located Events:
Gurteen Knowledge Cafe: The Video Knowledge Cafe!1. Social Network Tools and their Business Application, 20-21 September 2006, London, United Kingdom
Conference Sub-title: Blogs, Podcasting, Instant Messaging, RSS and WikisThe conference was announced as “Changing the Dynamics of Information Sharing: the business impact of Blogs, Wikis, Instant Messaging, RSS and Podcasts”
Keynotes:
The Quiet Revolution – how social computing will change the workplace
Social Media: Blogs and Participatory CulturePresentations:
Making Waves – BBC Brands and Social Networks
The Business Applications of Podcasting and Participation Media.
The Influence of Social Network Technologies: Who’s Influencing Whom?
Creating Influencer Communities: A Case Study Of A Major Global Mobile Enterprise Solutions Provider
What is IBM doing with Web 2.0 tools, Concepts and Mash-Ups and Why?
Combining Wikis & the Semantic Web: towards Web3.0?
Creating an In-House (Social) Media Empire
Social Networking and Personal Branding
Social Bookmarking Inside the Organisation: connecting people to people and to information
Case Study: Using Blogs to Create a Global Micro-Business
Case Study : Using Mobile Technology in a Recruitment Context
Case Study : Public Sector: Web 2.0: lessons learnt from the public sector and the e-inclusion agenda
The bottom line: What’s in it for me?Pre-conference Workshops:
The Effective Knowledge Networker - Communities of Practice (in Action) Series**
This event provides participants with the strategies, tools, techniques and know-how to be able to start Communities of Practice of their own. They will hear real-life case studies of initiating and running such communities, and the impact that the Communities of Practice have had on the wider organisation; they will be involved in interactive sessions to debate and discuss the right way forward for their particular needs.
Conference History:
(POSTPONED?) Communities of Practice in Action III, 7 July 2004, London, United Kingdom
- Introductions, Scene Setting and a practical exercise on COPs
Chairman’s summary and close of eventPresentations:
The naturally emerging properties of CoPs
Sharing Knowledge for Continuous Improvement
Mapping informal relationships between your employees: the use of communities of practice and organisational network analysisInteractive discussions:
Building a Community of Practice in Local Government
The Three Year History of a Successful Community of Practice
Complexity, patterns and sense making – Learning from Nature
Interactive Session with all speakersPre-conference Workshops:
Knowledge Sharing, Creativity and Innovation, Jul 6Co-located events:
Manage the Knowledge: Manage the Process, Jul 8Communities of Practice in Action II, 25 February 2004, London, United Kingdom
- Introduction and scene setting
Chairman’s summary and close of eventPresentations:
The Naturally Emerging Properties of Communities of Practice (COPs)Interactive Discussion Sessions:
Can the business value of Communities of Practice be measured?
Supporting and Nurturing Communities of Practice – The Oracle Story
When Communities of Practice are NOT the answer (and when they ARE)
Communities of Practice on the Knowledge Network
Interactive discussion sessionPre-conference Workshops:
Knowledge Sharing, Creativity and Innovation, Feb 24Communities of Practice in Action, 10 October 2003, London, United Kingdom
- Chairman’s Introduction and Scene Setting
Presentations:
Moving KM from the Fringes to the Foundarion of your OrganisationCase Studies:
Global Knowledge Mobilised in a Force for Good – Connecting up Field Aid Workers to Support Each Other
10 % Technology, 90% People: communities of interest
Infinite Variety… Communities of Practice
Building a Community of Practice in a UK Government DepartmentInteractive Session
Co-located events:
Emerging Knowledge Strategies, Processes and Practices: Learning Faster than the Speed of Change (multi-stakeholder seminar), Oct 7-8
Introduction to Knowledge Management (workshop), Oct 6
Seven Steps To Implementing KM in your Organisation (workshop), Oct 9Communities of Practice in the Public Sector and NGOs, 23 May 2003, London, United Kingdom
- Chairman’s Introduction
Presentations:
Supporting Communities at the DTI – learning from the last two years’ experience
Connecting People to People and People to Information …
Communities of Practice in an NGO
Communities of practice: What is the evidence?Case Studies:
Communities – Learning from Nature (Why do smokers always know so much?)
Communities of Practice in the Small Business Service (SBS) & Business Link Network
Communities of Practice: Virtually Impossible?(POSTPONED?) Building Dynamic Communities of Practice: Techniques and Tools, 21 March 2003, London, United Kingdom
Part of “Managing Knowledge” Seminar Series
Chairman’s Introduction
Chairman’s Summary and close of seminarPresentations:
Better by Design – Can Successful Communities Really be Planned?
Communities of practice: why bother?Case Studies:
Communities – Learning from Nature (Why do smokers always know so much?)
Communities of Practice: virtually impossible?
Communities in Oracle – Importance of answering tough questions
Developing Communities of Practice: a case study in Scottish Enterprise
Communities of Practice: A case study from the NHSCo-located events:
Knowledge Management for the Practitioner (multi-stakeholder seminar), Mar 18-19
Introduction to Knowledge Management (workshop), Mar 17
Seven Steps to Implementing KM in your Organisation (workshop), Mar 20
Creating a Knowledge-Enabling Workspace (workshop), Mar 21
What sort of problems can Knowledge Management solve? (Gurteen Knowledge Café), Mar 20 - (CANCELLED?) 1st Global KM Practitioners’ Conference, 20-21 April 2004, London, United Kingdom
(Co-organizer: Knowledge Associates)- Plenary sessions and multi-track workshops on: KM Strategies; Consulting Methodologies; Processes; Technologies; Change Management; Knowledge Sharing Cultures.
- Unicom European Knowledge Management / Managing Knowledge Series
(in general a 2 days multi-stakeholder seminar with pre- and/or post-seminar workshops)Knowledge Management in the Extended Enterprsie, 18-22 October 2004, London, United Kingdom
- Seminar Program: (Oct 19-20)
Top-down or bottom-up?
Managing knowledge across the Supply Chain
Managing Information and Knowledge Value across the Extended Enterprise
Leaders and Knowledge Management
Mapping Informal Relationships between your employees: the use of Communities of practice and organizational network analysis
The Naturally Emerging Properties of CoPs
Double-knit KM in the Extended Organisation – the dimensions of Practice and ProjectCase Studies:
Towards Unconscious Competence at QinetiQ
Knowledge-Sharing Challenges in Large, Hierarchical Organizations (UNHCR)
Solving Complex knowledge Flow Problems through a Community of Practice
Light touch learning in a complex environment at Tearfund (an international NGO)
Doing Knowledge Management: Creating A Knowledge Base In A Three Star Hospital Trust (University Hospitals of Leicester NHS Trust)Panel Session
Pre-/Post-conference Workshops:
Doing More For Less: Accelerating knowledge flows through a complex organisation, Oct 18
Idea Mapping: Organise your thinking for business advantage, Oct 18
Knowledge Sharing, Creativity & Innovation, Oct 21-22Manage the Knowledge: Manage the Process, 6-8 July 2004, London, United Kingdom
Sub-title: Linking KM and Major Business Processes and Activities- Seminar Program: (Jul 8)
Chairman introduction
Presentations:
Keynote: Integrating Knowledge Management with Business Performance Management
Keeping It Real: Building a Global Virtuous Learning Cycle Through Baton-Passing
Skills for Knowledge Working: a guide to good practiceCase Studies:
Brainstorming Across Boundaries at Shell International Exploration and Production
Early Experiences in the NHS
Getting Knowledge Management embedded in your Organisation at Rolls RoycePre-conference Workshops:
Knowledge Sharing, Creativity and Innovation, Jul 6Co-located events:
Communities of Practice in Action III, Jul 7 (POSTPONED?)Emerging Knowledge Strategies, Processes and Practices, 6-10 October 2003, London, United Kingdom
Sub-title: Learning Faster than the Speed of Change- Seminar Program: (Oct 7-8)
Presentations:
Emerging Knowledge Strategies, Processes and Practices: An Overview
The Emerging Importance of Narrative and Storytelling
Tackling Culture – skills and practices for knowledge sharing in diverse cultures and sub-cultures
Emerging Practices in Knowledge Management
International KM standardsCase Stuies:
Lessons Learned from Implementing a KM Strategy
KM to support a critical business process for strategic planning: a case study of Barclays Bank
Knowledge Strategy – 2nd time around and where next for the Countryside Agency?
Reducing the “Knowing-Doing” Gap in Large Organisations
From Belief to Assurance – the embedding step
The Ethics of Knowledge Transfer
The Virtual Library – Accelerating Knowledge Sharing Amongst Regional Development AgenciesPre-/Post-conference Workshops:
Introduction to Knowledge Management, Oct 6
Seven Steps To Implementing KM in your Organisation, Oct 9Co-located Events:
Communities of Practice in Action, Oct 10Knowledge Management for the Practitioner, 19-23 May 2003, London, United Kingdom
- Seminar Program: (May 20) n.a.
Pre-/Post-conference Workshops:
Introduction to Knowledge Management, May 19
Seven Steps To Implementing KM in your Organisation, May 21
Knowledge Management and Culture, May 21-22Co-located Events:
Communities of Practice in the Public Sector and NGOs, May 23Knowledge Management for the Practitioner, 17-21 March 2003, London, United Kingdom
Note: This event is also known as “Managing Knowledge”; It might be postponed to May 2003
Seminar Program: (Mar 18-19)
Chairman’s Introduction
Chairman’s Summary and close of seminarPresentations:
Managing and Measuring Knowledge Assets
Selling Knowledge Management to the Sceptics
KM in Europe – Moving towards Standards?
Knowledge Asset Management
The Speed of Knowledge
Measuring and Reporting KM initiatives
Managing Knowledge: why bother?Case Studies:
Measuring and Reporting Siemens ICN/ICM ShareNet – from logging to scorecard approach – Case study
Harvesting Knowledge; a cross government case study
Implementing Knowledge Management in De Beers – lessons from the early days
Knowledge Management from Academia to Practitioner
A Holistic Approach to Successful KM Initiatives
10% Technology, 90% People: communities of interest
Getting started in KM – making a differencePre-/Post-conference Workshops:
Introduction to Knowledge Management, Mar 17
Seven Steps to Implementing KM in your Organisation, Mar 20
Creating a Knowledge-Enabling Workspace, Mar 21Co-located Events:
Building Dynamic Communities of Practice: Techniques and Tools, Mar 21
Gurteen Knowledge Café: What sort of problems can Knowledge Management solve?, Mar 20Knowledge Management and the Bottom Line, 7-11 October 2002, London, United Kingdom
- Seminar Program: (Oct 8-9)
Introduction and Overview
Chairman’s SummaryKeynotes:
Technology – Solution or hindrance to knowledge management?Presentations:
Setting the Scene: The realities of KM and the bottom line Ron Young, Chief Executive, Knowledge Associates
Driving Productivity and Quality by Knowledge Management Dieter Wenger, e-Worker AG, SwitzerlandCase Studies:
Doing What Comes Naturally (the natural & sustainable way to manage your knowledge)
Measuring the Contribution of KM in BT
From Knowledge Management to Strategic Intelligence and Organisational Foresight
Light Touch Learning in Tearfund
Knowledge Management in Marketing Services
KM and the Health Care Sector
Knowledge Management: the ultimate oxymoron
KM Implementation in the Private and Public Sectors
KM in The Dynamic Workplace – How IBM saved over $100 million in EuropePre-/Post-conference Workshops
Introduction to Knowledge Management, Oct 7
Seven Steps to Implementing KM in your Organisation, Oct 10Co-located Events:
Building Dynamic Communities of Practice: Techniques and Tools, Oct 11Successful Knowledge Driven Organisations, 27-30 May 2002, London, United Kingdom
- Seminar Program: (May 28-29)
Introduction and scene setting
Successful Knowledge-Driven Organisations
Chairman’s summaryKeynotes:
Complex Knowledge: The third generation of Intellectual CapitalCase Studies:
Five Knowledge Competencies for Success in a Complex Organisation
Establishing Successful Communities of Practice
“Shell People” – Managing Shell’s Human Capital
Siemens ICN/ICM ShareNet business success through knowledge sharing
Six Sigma at GE
Knowledge Management in Marketing Services
Practising KM in an R & D Organisation: Lessons from a Pragmatic and Successful Case
The Oxfam KM Intranet and it’s Relationship with Internal Communications
Embedding KM Into HR Processes at Schlumberger: Using KM to motivate, develop and retain employeesPre-/Post-seminar Workshops:
Introduction to Knowledge Management, May 27
Seven Steps to Implementing Knowledge Management in your Organisation, May 30Co-located Events:
Knowledge Enhanced Government II: The role of Knowledge Management in the Public Sector, May 27Accelerated Knowledge Management, 25 February – 1 March 2002, London, United Kingdom
Sub-title: Managing Knowledge for value in an uncertain climateNote: The event is also known as “The Key Components of Knowledge Management”
Seminar Program: (Feb 25-26)
DAY 1:
Chairman’s Introduction and scene setting
CASE STUDY: KM – Doing it Faster by Doing it Better
Linking the Intranet with Business Value
CASE STUDY: The Oxfam KM Intranet and its Relationship with Internal Communications
CASE STUDY: Identifying and Measuring your Success
An Intranet for all Seasons
CASE STUDY: KM: Making it work within a R&D; OrganisationDAY 2:
CASE STUDY: Communities of Practice – Networking People instead of Technology
CASE STUDY: Hearts and Minds or Hard Cash: Implementing KM
Planning, Implementing and Integrating the Enterprise Taxonomy
Creativity and Decision-Making Enabling the Collective Mind
Knowledge Visualisation for Key Decision Makers: Business at the speed of Sight
CASE STUDY: Unipart: A Case Study in Knowledge Management – The importance of contextDAY 3: Towards Common Approaches & Standards in KM (panel), Feb 27
Standardisation in Knowledge Management – Towards a Common KM Framework in Europe
…n.a.Post-seminar Workshops:
Personal and Team Knowledge Management, Feb 28Co-located Events:
Knowledge Enhanced Government: The role of KM in the Public Sector, Mar 1The Four Dimensions of Knowledge Management, 15-18 October 2001, London, United Kingdom
- Individual Knowledge Management, 15 Oct
Team Knowledge Management, 16 Oct
Enterprise Knowledge Management, 17 Oct
Inter-organisational Knowledge Management, 18 OctEnterprise Computing and Knowledge Management, 27 February – 1 March 2001, London, United Kingdom
- DAY 1: Corporate Portals: Managing your Organisation’s Knowledge & Information Resources
Introduction to Corporate Portals
Portal to Competitive Edge
Enterprise Information Portals
Communities of Practice in Knowledge Management
Corporate Portals and CommunitiesDAY 2: Knowledge Management in a Networked World
Knowledge Management: The Practice and The Pitfalls
Managing Knowledge Networks in Multinational Businesses
Managing Data as a Key Resource
Collaboration Made Possible – out of the boxDAY 3: Tools & Applications for Knowledge Management
Overview of Knowledge Management Tools
Knowledge Logistics: Strategy for Success
Easy Access to Knowledge: Turning Theory into Practice
MENTOR: Maximising your Intellectual Capital
Quality Metrics for Taxonomy DevelopmentBuilding the Knowledge Based Enterprise, 16-20 October 2000, London, United Kingdom
Sub-title: The true roles of KM, Intranets/Extranets and e-Business
(Business Information Series – KM)- Seminar Presentations: (Oct 16-17)
Building the Knowledge-Based Enterprise
Knowledge Infrastructure Roadmap for e-Business
Intranet-based Agents for Knowledge Management
Knowledge, Learning and Methods: a partnership for KM success
Knowledge Management through SPIKE
Knowledge Communities in ICL
The Knowledge Network – Joining up Government -joining to the citizen
Trust, Privacy and Communication
Surfing in the Knowledge Economy
Managing the Value of Content
The Knowledge-Enabled Intranet: A practical demonstration
The Content Creation Process
Making it Happen in BarclaysPost-seminar workshops: (Oct 18-20)
Knowledge and Intellectual Capital Management Workshop: Achieving large scale and short term improvement of Key Business Indicators (2 days)
Interactive Intranets: Making Knowledge Management Real (1 day)Knowledge Management with Intranets, 8-11 May 2000, London, United Kingdom
Sub-title: Case studies and practical lessons of intranet-based KM systems
(Business Information Series – KM)- Seminar Program: (May 8-9)
Keynotes:
Managing and Developing Knowledge Assets Using IntranetsPresentations:
Knowledge Artefacts for the Intranet
Knowledge Management Through SPIKE
Dark Data and Grey Intranets
Communities of Practice and the Intranet
Executive Learning with Intranets: From aversion towards alchemy
Intranets – the Tip of the Knowledge Management Iceberg
Successes and Failures of KM at Shell
Building a Knowledge Infrastructure That Works
Knowledge Intranet Technology – Making the intangible tangible
e-(Night)Mares – 101 Uses of a Dead Intranet
Icebergs, Pubs and the Wheel World – A case study of a KM initiative in a commercial property consultancy
Knowledge Tools for the Intranet
Exploiting information technology in support of the evolution of a KM organisational culture for competitive advantagePost-seminar workshops:
Story Telling: An old skill in new context
Interactive Intranets: Making Knowledge Management RealKnowledge Management with Intranets, 2-3 December 1999, London, United Kingdom
(Business Information Series – KM)- Seminar Program: (Dec 2)
Chairman’s Introduction
Session 1: Overview
Knowledge Exchanges on the InternetSession 2:The business issues
Knowledge connections: The Intranet in knowledge management
Taking a Knowledge Perspective of your OrganisationSession 3: People and cultural issues
Knowledge Management through SPIKE (Surrey Police Information and Knowledge Environment)Session 4: Case Studies
Successes and Failures of KM at Shell
A Knowledge Management Vendor Takes its Own MedicineSession 5
DemonstrationsPost-seminar Workshops: (Dec 3)
Interactive Intranets: Making Knowledge Management RealMaking Knowledge Management Work for You, 12-16 July 1999, London, united Kingdom
- Seminar Program:
DAY 1&2, Jul 13-14
Program n.a.DAY 3: Methods, Tools and Techniques for Practical Knowledge Management, Jul 15
Program n.a.Pre-/Post-seminar events:
Practical Knowledge Management Methods, Jul 12 (interactive tutorial)
Applied Knowledge Management – a system to support action, Jul 16 (workshop)The Practitioner’s Perspective, 8-11 February 1999, London, united Kingdom
- Seminar Program: (Feb 9-11)
DAY 1:
Setting the scene and introduction
The Knowledge Driven Economy and Convergent Technologies
Knowledge Management in Germany and Europe: Research findings from a survey of the top 1000 German and top 200 European Companies
Knowledge Management on the Village Street
Using Corporate Stories to Discuss and Distribute Tacit Knowledge
Dark Data and Grey Intranets: Case Study
The Office as a Place for Knowledge Creation
Knowledge Management and the Law Firm
Developing Knowledge Strategies: The practitioner’s perspective
Linking People to KnowledgeDAY 2:
Information Warfare: Defence and battlefield techniques for KM
From the Knowledge Attic to the Knowledge Pump: Activating your corporate memory
Putting It All Together: Successful Knowledge Management Is an Integrated Whole – Not an Assembly of Individual Pieces
The Knowledge Maturity Model: Building tomorrow’s knowledge vision from today’s realities
The Cultural Change (or Shock) of Implementing Processes, Networks with Roles, and Tools for Capturing and Managing Knowledge
Managing Knowledge in the Supply Chain: Operationalising Knowledge Management Concepts
Managing the Knowledge in a Major International Consultancy: a case study
Case Study of a Multicultural Knowledge Guild: Creating a culture for customer intelligence
Knowledge Management Benchmarking
A critical review of the conferenceDAY 3: Building the KM Infrastructure
Introduction and setting the scene
How to Match User Needs to the Available Knowledge Management Offerings
Harnessing Your Organisation’s Hidden Intellectual Capital: gaining competitive advantage through tacit knowledge capture
A Knowledge Spread Sheet
Find the target – What is the right tool for KM? (Tools to support a diversity of divisions in a corporate organisation, in The Information & Knowledge Exchange (IKE)
Knowledge Management: The challenge of culture
Building the Foundation for KnowNetPre-/Post-seminar Workshops and Tutorials:
Practical Knowledge Management Methods, Feb 8 (interactive tutorial)
A Practitioner’s Workshop: Tactics and techniques for embedding KM in your organisation, Feb 12Knowledge ’99 Exhibition
…
Leveraging High Fee-Earners: Knowledge Management in Professional Services Firms, 14-17 July 1997, London, United Kingdom
- Seminar program: (Jul 15-16) n.a.
Pre-/Post-seminar events:
Accelerated Value Method (AUM): A Consulting Approach to Knowledge management, Jul 17
Practical Knowledge Management Methods, Jul 14Knowledge Management Series, 9-13 February 1997, London, United Kingdom
- Porgram n.a.
Putting Knowledge Management to Work, 6-7 November 1996, London, United Kingdom
- Day 1 Session: The State of the Art
The Context for Knowledge Management
Knowledge Management and the New Knowledge Media
Innovation as a Core Competence
Skandia Future Centre, Sweden
Knowledge Management Goals at Different Levels of Society and in the Enterprise
Knowledge Organisations – From Information Management to Leading with Knowledge
Support Mechanism for Knowledge Management
Leveraging Information and Knowledge for Performance ManagementDay 2 WORKSHOP: Implementing Knowledge Management
Knowing What You Know
Implementing Knowledge Management within the Enterprise
Using Lotus Notes for Managing Core CompetenciesFrom Information to Knowledge Management, 26-27 June 1996, London, United Kingdom
- Seminar Program n.a.
- Knowledge Enabled Public Services Conference (KEPS), 26-27 November 2002, London, United Kingdom
- Keynotes:
Snakes and Ladders – The route to an e-Society
The View from the Private Sector IT DepartmentCase Studies:
Natural Storytelling in Natural Communities within English Nature
An Organic Approach to Community Development: Why one size doesn’t fit all when it comes to communities
Knowledge Management & Learning Networks at the Countryside AgencyPresentations:
Knowledge Managementas a Part of Modernisation and Culture Change
Automating Partnership
Portals with Workflow – Just Do It!
Making Interoperability within Departments and across Central and Local Government a Practical Reality
Managing Content for Sustained Profit
How to Motivate the Take-up of GovTalk Initiatives
Public/Private Partnering for e-Government
Mobilising Communities of Interest: practical approaches for accessing and sharing knowledge across the public sector
The Power of the Portal – what it is and how to build it
Security and Knowledge Enablement: How to deliver the right content to the right person at the right time
BSI and Knowledge Management StandardisationNetworking and discussion session:
Progress in delivering e-GovernmentExhibition of related products and services
- Knowledge Enhanced Government**
Knowledge Enhanced Government is a one-day event comprising overview presentations and a number of case studies illustrating several Knowledge Management topics in a public sector context.Knowledge Enhanced Government II, 27 May 2002, London, United Kingdom
Sub-title: The role of Knowledge Management in the Public Sector- Overview:
Knowledge Enhanced Government
Knowledge Management As Part of Modernisation and Culture ChangeCase Studies:
The Public Sector Benchmarking Service (PSBS)
Can Knowledge Based Communities make Public Sector Organisations More Effective?
Communities of Practice and the use of Storytelling in English Nature (Due to the nature of the subject it is more of a story than a paper)
Knowledge Management as a Driver for Change
Managing Sectoral Knowledge: a case study of IDeA KnowledgeQuestion and Answer Session with the Speaker Panel
Co-located events:
Successful Knowledge Driven Organisations (multi-stakeholder seminar), May 28-29
Introduction to Knowledge Management (workshop), May 27
Seven Steps to Implementing Knowledge Management in your Organisation (workshop), May 30Knowledge Enhanced Government, 1 March 2002, London, United Kingdom
Sub-title: The role of Knowledge Management in the Public Sector- Overview:
Knowledge Enhanced Government Joe McCrea & Chris Hancock
Knowledge Management As Part of Modernisation and Culture Change
Can Knowledge Based Communities make Public Sector Organisations More Effective?Case Studies:
Knowledge Management in the Workgroup: successful implementation (Department of Health case study)
Communities of Practice and the use of Storytelling in English Nature (Due to the nature of the subject it is more of a story than a paper)
Experiences of Team-Based Knowledge Sharing
Managing Sectoral Knowledge: a case study of IDeA KnowledgePresentations:
Achieving Better Business Practices with Records Management and Document ManagementQuestion and Answer Session with the Speaker Panel
Co-located events:
Accelerated Knowledge Management (multi-stakeholder seminar), Feb 25-26
Towards Common Approaches & Standards in KM (panel), Feb 27
Personal and Team Knowledge management (workshop), Feb 28 - Knowledge Management in the Finance Industry, 27 November 2001, London, United Kingdom
(part of the Risk & Knowledge Management in Finance, Optimisation Series, Nov 19-Dec 7)- Introduction from Chairman
Winning Through Knowledge: The State of Knowledge Management in the European Finance Sector
Indentifying and leveraging critical Knowledge Assets for the finance industry
“Where learning and knowledge exploitation converge”
Case Study: Introducing Knowledge Management in Abbey National
Knowledge Management is Risk ManagementPanel session with all speakers
- Knowledge Management Solutions Forum**
The Knowledge Management Solutions Forum, formerly the Knowledge Management Forum and the Enterprise Information Portals (EIP) Forum, is a free one day event with exhibition, which brings together executives seeking to implement and enhance Knowledge Management in their organisations with leading experts and solutions providers who can help them. The event is primarily aimed at delegates from large companies plus government agencies and local government. Attendance is especially relevant to organisations looking to purchase and implement Knowledge Management tools and services. Delegates have the opportunity to hear a series of informative and authoritative presentations and participate in discussion relating to the most important KM issues and to see demonstrations of the latest solutions.
Conference History:
Knowledge Management Solutions Forum 2002, 10 September 2002, London, United Kingdom
note. The event was announced as Knowledge Management & EIP Forum
Conference Program n.a.
Agenda Key Issues:
Getting Business Value from Knowledge Management Initiatives
Strategies for implementing Knowledge Management
People / Process / Technology – key factors in Knowledge Management
Document and content management
Utilising Knowledge Management tools for reporting and information sharing
Fitting Knowledge Management around business goals
The role of Knowledge Management in the public sector
Knowledge Management and e-Learning
The role of Enterprise Information Portals (EIP) in Knowledge ManagementKnowledge Management & Enterprise Information Portals (EIP) Forum, 27 November 2001, London, United Kingdom
- OptimalView – Building Networked Business Communities
So how would you SEARCH for cross-lingual multi-media content?
B2X: Online Relationship Management for an Extended Enterprise – Using personalized portals and frontline applications to individualize every relationship
Ideas don’t grow in a Vacuum, they are shared – Knowledge Management, the winning Strategy
Making eBusiness everyone’s business
Collaborating for Success – Maximising Your Intellectual Capital
Knowledge Management is not Just the Search Engine!
Information Logistics – Towards a more complete information solution
Automating the Digital EconomyPanel Session and Discussion Forum
Knowledge Management, Enterprise Information Portals (EIP) and e-Learning Forum, 7 May 2002, London, United Kingdom
- Conference Program n.a. – CANCELLED?
Knowledge Management Tools Forum 2001, 5 June 2001, London, United Kingdom
- Keynotes:
Getting Business Value from Knowledge Management InitiativesPresentations:
Knowledge Management for Profit
Personalisation – the key technology
Natural Language Solutions for Intelligent Information Retrieval & Knowledge Management
Intuitive Knowledge Delivery
Enterprise Portals Facilitating Corporate ‘Infostructure’
Our most important asset is our people – minds or bodies?
An Infrastructure Approach to eKnowledgeEnterprise Information Portals (EIP) Forum, 1 May 2001, London, United Kingdom
- Information and Content Centric EIP’s – a new perspective on the corporation and its communities
Making eBusiness Everyone’s Business
Corporate Portals – a tool for the Intelligent Enterprise
Enterprise Portals Facilitating Corporate ‘Infostructure’
Active WorkSpace? A portal strategy for supporting your knowledge workers
From Here to There – Climbing the Steps to the Information Enterprise
Empower the Business
Customer Case Study
Third Generation Enterprise Portal Solutions
Achieving Economies of Scale in e-BusinessDiscussion forum
Enterprise Information Portals (EIP) Forum, 28 November 2000, London, United Kingdom
- Scene setting
The Essential Building Blocks of an Enterprise Information Portal
The Corporate Portal: Beyond Information Presentation
Constant Change – Responding to change and future proofing your portal
EIP – What defines an Enterprise Information Portal?
Creating the Business Desktop
Developing your Corporate Portal
Customer Case Study
Breathing New Life Into Old ‘Faithful’
Transform the way you work through a Corporate Portal
Beyond the Corporate PortalPanel session and discussion forum
Training
Courses
- Practical Knowledge Management**
- Part 1: Delivering sustained business performance through implementing Knowledge Management (2 days)
- Part 2: Knowledge capture and packaging skills (1 day)
- Intensive Training Course for KM Practitioners (5 days)**
Tutorials
- Practical Knowledge Management Methods (1 day interactive tutorial)**
- Knowledge Discovery in Database/Data Mining (1 day)**
Workshops
- The Effective Knowledge Worker (1 day; was: Developing Knowledge Competencies of the individual Knowledge worker or Developing your Knowledge Working Competencies)**
- Knowledge Sharing for Success in Outsourcing (1 day)**
- Knowledge Sharing, Creativity & Innovation (2 days)**
- The Learning Team Approach – Building learning teams to deliver innovation (1 day)**
- Doing More For Less: Accelerating knowledge flows through a complex organisation (1 day)**
- Idea Mapping: Organise your thinking for business advantage (1 day)**
- Semantic Web Workshop: Next Generation Web Services and Knowledge Management (1 day)**
- Information First: Integrating Knowledge and Information Architecture for Business Advantage (2 days)**
- Introduction to Knowledge Management (1 day)**
- Seven Steps To Implementing Knowledge Management in your Organisation (1 day)**
- Knowledge Management and Culture (2 days)**
- Creating a Knowledge-Enabling Workspace (1 day)**
- Personal and Team Knowledge Management (1 day)**
- Knowledge and Intellectual Capital Management Workshop: Achieving large scale and short term improvement of Key Business Indicators (2 days)**
- Interactive Intranets: Making Knowledge Management Real (1 day)**
- Story Telling: An old skill in new context (1 day)**
- Applied Knowledge Management – a system to support action (1 day)**
- A Practitioner’s Workshop: Tactics and techniques for embedding KM in your organisation (1 day)**
- The Interactive Knowledge Management Workshop (1 day)**
- Accelerated Value Method (AUM): A Consulting Approach to KM (1 day)**
- Developing a Strategy for E-Learning and Knowledge Sharing (1 day)**
- Strategies for Knowledge Management (1 day)**
Masterclasses
- Knowledge Activist Masterclass: Leveraging knowledge in your organisation (1 day)**
- Story(telling) Masterclass: Sharing Knowledge effectively (2 days)**
Training programs
- Knowledge Economy Leadership Programme (4 days) | 2004
(Provider: Eurofocus International Consultants)- Tools and concepts for managing organizations in the knowledge economy
Innovating Organizations
Preparing for the Unexpected with ValueNet Works
Certified Cultural Due Diligence Practitioner