Andrew Trickett: Confessions of a Knowledge Manager

Abstract: “I can’t find the sodding thing that I’m looking for!”

It’s the type of exclamation you most certainly want to minimize in your firm. Right? We’ve dipped into our archive and happily returned to Andrew Trickett, his impassioned commitment to Knowledge Management, his belief in reciprocal altruism, and his solutions for minimizing such exclamations.

Andrew is Global Rail Knowledge & Information Manager at Arup. In this video, he shares how he has used his 13 years of experience in the field of Knowledge Management to meet three very important objectives:

  1. Improved Profitability
  2. Happier Employees
  3. Less Divorce

Clearly, the implications of a healthy Knowledge Management program, fueled by a leader with a passion for his pursuit, goes well beyond the workplace.

Andrew gave this talk at KA Connect 2013 and it has been one of the most watched talks in our archive over the last several years. We hope you enjoy it as well.

Christopher Parsons: Confessions of a Knowledge Manager. KA Connect Blog, March 11th, 2016

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