Abstract: Creating a knowledge management organisation should be considered in two phases; an implementation phase (the phase of organisational change; transforming the organisation to one which is fully knowledge-enabled) and the steady state phase (once the transformation has been completed). This document describes some issues concerned with selecting an implementation working
Publications
Books, articles, and press releases relevant to Knowledge Management education and the KM career path
Designing the Knowledge Management Team
Abstract: Teams in IT projects have traditionally involved two parties: end users and IT staff. However, for a knowledge management system, teams need to be more comprehensive to be effective. A knowledge management system is built on expertise, knowledge, understanding, skills, and insights brought into the project by a variety of stakeholders who might
Knowledge Activists’ Successes and Failures
Abstract: Firms are increasingly relying on “knowledge activists” to facilitate the flow of knowledge. This paper discusses which initiatives by activists are most likely to succeed. It identifies a conceptual framework that illustrates the conditions essential to full knowledge sharing and illustrates its effectiveness through a selection of case studies. It concludes by saying
Develop knowledge activists!
Abstract: Ikujiro Nonaka, Georg von Krogh and Kazuo Ichijo introduce the knowledge activist as a knowledge enabler. A knowledge activist is someone, some group or department that takes on particular responsibility for energizing and coordinating knowledge creation efforts throughout the corporation. Therefore, he acts in three roles: as a catalyst of knowledge creation, as
Knowledge Management certification – a review
Abstract: So “knowledge management” is coming back into vogue. I have to wonder how much of its renewed popularity is due to certain tipping points in information volume, etc. What is a knowledge manager? Let’s ask a simpler question: “What kind of credentials does a knowledge manager need to have?” That