Abstract: The three cases in this chapter were selected for illustration and discussion about the key roles and accountabilities of the CKO. All names, dates, places and organizations have been disguised at the request of the authors and/or organizations. Each case is presented from both a practitioner’s and academic’s perspective. Our main content ion
Working Papers
Working papers relevant to Knowledge Management education and the Knowledge Management career profile
Anatomy of the Knowledge Management Group of Philadelphia
Abstract: A Community of Practice is an organizational form receiving increasing attention as a social structure for sense-making and knowledge management. The central question addressed in this paper is how (and why) these communities form and grow over time. We explore these questions through a deep qualitative analysis of a
Embedded (Community) Knowledge Manager
Abstract: This paper summarizes the community network literature, focusing on the role of the [usually] volunteer or low-paid community network champions. Since champions usually emerge from within their local community and display many of the skills discussed in the organizational literature under the umbrella of knowledge management, it is suggested that they be officially
RealKM Open Knowledge Management Syllabus
Abstract: An initiative which attempts to systematically describe the themes and topics required for a fully-rounded education in knowledge management theory and practice. One of the stated goals of RealKM since its inception has been to push the boundaries of knowledge management, helping it achieve greater understanding, acceptance, and inclusion in
Developing effective knowledge activists
Abstract: The chapter discuses the need to understand the significance of knowledge-sharing behaviours in emphasizing the selection process of people for importance roles within the organization and the design initiatives implemented to encourage positive behaviours. Henley Knowledge Sharing Behaviours model is used as a useful reference point for many development initiatives. Knowledge sharing is