Abstract: Earlier this year, RRU’s Knowledge Management Programs launched an on-line course on Communities of Practice: KM 650. “We chose this topic for several reasons,” says acting program director Alice MacGillivray. “Most importantly, we were hearing from KM representatives in government and industry that community leadership is increasingly important and more challenging than it seems. We also believe communities are a key component of work in the complex environments from which we attract our learners. I often think of this course as an action research project exploring education for complex systems.”
Alice MacGillivray: Communities of Practice Make Perfect. InRoads, November 2003: 18-20
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