In the Knowledge Management Consultants LinkedIn Group Gina V. asks: I’ve seen ones offered from KM Institute; eKnowledge Center; KMCI.org; KM Pro… Can anyone offer suggestions? Join the discussion » Gina V.: What Knowledge Management Certification would you recommend obtaining? ‘Knowledge Management Consultants’ LinkedIn Group,
Knowledge Management: Cultivating knowledge professionals
Abstract: This book serves as a reference for individuals interested in knowledge management (KM) and educational issues surrounding KM. Looks at KM as an emerging profession and the need to educate a new generation of knowledge professionals to deal with managing knowledge on the one hand and managing knowledge workers on the other hand.
Customer Knowledge Management Competencies
Abstract: The purpose of this research is to understand the way a CRM project implementation may contribute to the success of the project. The approach of Knowledge Management Strategic Alignment was used as a theoretical framework and a case study was realised for this end. The case study allowed exploring the role of customer
Knowledge management governance to drive strategy
Abstract: This paper investigates how Knowledge management (KM) governance drives the effective implementation of KM strategy in organizations. To this end, we analysed the survey evidence from 218 organizations from the perspective of KM governance, selection of techniques in the development and implementation of knowledge strategy and its alignment with business strategy. Based on
Knowledge Management Education Forum (KMEF) – SMR International Special Report
Abstract: On May 5-6, 2011, the Knowledge Management Education Forum (KMEF) brought together some 75 educators in the field of knowledge management (KM) to share their thoughts about how KM is taught and how students learn KM. This First Annual KMEF Summit was held on the campus of George Washington University in Washington, DC.