Alex Bennet, Robert Neilson: The Leaders of Knowledge Initiatives: Qualifications, Roles, and Responsibilities. In: Holsapple, C. W. (Ed.): Handbook on Knowledge Management. Volume 1: Knowledge Matters. Heidelberg: Springer-Verlag (International Handbooks on Information Systems Series), 2004: 523-538.
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- “Chief Knowledge Officer (CKO)” and “KM Learning Objectives” pages on the Federal Knowledge Management Working Group’s wiki Full text »
- Robert Neilson: Knowledge Management and the Role of the CKO. In: Ramon Barquin, Alex Bennet and Shereen Remez (eds.): Knowledge Management: The Catalyst for E-Government. Vienna, VA: Management Concepts, 2001. Full text: Kyield » or Providersedge »
- CHIPS: Interview with Dr. Robert E. Neilson, Chief Knowledge Officer and Professor at the Information Resources Management College (IRMC) of the National Defense University. CHIPS Magazine – January-March 2001 Full text »