Abstract: ActKM is a Community of Practice for people interested in public sector Knowledge Management. Having begun in 1998, the community now numbers more than 550 members and is nurtured and maintained predominantly, but not exclusively, online. Utilising the Cynefin sense-making framework (Snowden, 2002a), this chapter analyses the ActKM community and provides a practical
Abstract: The topic of “KM Certification” is hotly debated in KM circles. In my opinion, there is nothing wrong in receiving certificates for attending a course or for being certified or accredited to practice specific KM techniques. (Cognitive Edge, for example accredits practitioners who have attended their workshops.).