Abstract: In this episode of The Ticket podcast, Fred Walton, Conversation Designer at Intercom sits down to chat with Beth-Ann Sher, Senior Knowledge Manager at Intercom, about the role of a knowledge manager in an AI-driven customer service landscape. Beth shares her journey from being a product marketing manager to becoming a knowledge manager
artificial intelligence
MediaWiki Users and Developers Conference (MUDCon)*
The biannual MediaWiki Users and Developers Conference (MUDCon), successor of the again merged annual Semantic MediaWiki Conference (SMWCon; held in fall in Europe) and the annual Enterprise MediaWiki Conference (EMWCon; held in spring in the USA), formerly the biannual Semantic MediaWiki Conference (SMWCon), and initially the SMW Camp and SMW (Users) Meetup, brings together developers,
BOBCATSSS Association
The BOBCATSSS Association, formerly the European Association for Library and Information Education and Research (EUCLID),1)2) offers the following Knowledge Management education and training
China Conference on Knowledge Graph and Semantic Computing (CCKS)*
The China Conference on Knowledge Graph and Semantic Computing (CCKS), officially known as the National Knowledge Graph and Semantic Computing Conference (Chinese: 全国知识图谱与语义计算大会), successor of the merged Chinese Knowledge Graph Symposium (KGS) and the Chinese Semantic Web and Web Science Conference (CSWS), is organized by the Professional Committee of Language and Knowledge Computing of the