Abstract: In any thriving organization, knowledge management isn’t just about storing information—it’s about effectively harnessing the collective intelligence of the team. At the heart of this process are three distinct roles that transform knowledge into action: The Coach, The Mentor, and The sponsor. These roles, while often overlapping, each contribute uniquely to cultivating a
Knowledge Management coach
Knowledge Management guardian, steward or…?
In the Groups.io discussion list of the Systems Integration KM Leaders Community Peter B. asks: Dear all, I’m involved in setting up KMS & culture in VoltEuropa.org. It has been proposed to call the members of the small KM core team “KM guardians”, remembering our past km4dev experience, I’d like
Knowledge Management Core Team Job Descriptions
Abstract: As part of APQC’s second Knowledge Management (KM) Advanced Working Group, the APQC research team worked with KM practitioners from leading organizations to create job descriptions for some of the most important positions on an organization’s KM core team: KM leader, KM specialist, KM communication director, and KM IT/business analyst. This document contains




