Abstract: “I can’t find the sodding thing that I’m looking for!” It’s the type of exclamation you most certainly want to minimize in your firm. Right? We’ve dipped into our archive and happily returned to Andrew Trickett, his impassioned commitment to Knowledge Management, his belief in reciprocal altruism, and his solutions
Knowledge Management roles and responsibilities
Developing effective knowledge activists
Abstract: The chapter discuses the need to understand the significance of knowledge-sharing behaviours in emphasizing the selection process of people for importance roles within the organization and the design initiatives implemented to encourage positive behaviours. Henley Knowledge Sharing Behaviours model is used as a useful reference point for many development initiatives. Knowledge sharing is
International Delphi Study on Knowledge Leaders’ Critical Issues
Abstract: Nowadays, an increasing number of organizations hire knowledge leaders to create and maintain a knowledge management environment. However, the critical issues these individuals face are very poorly defined in today’s academic literature. Using a web-based Delphi method, this study is the first to reach a worldwide consensus on knowledge leaders’ critical issues. These
New Rationale for Chief Knowledge Officers
Abstract: Purpose: This paper aims to clarify the need for Chief Knowledge Officers (CKOs) and explain how some recent views on competencies for educational guidelines, a Knowledge Management (KM) competency model and expansion of practice management concepts make the need for CKOs clearer. Design/methodology/approach: This viewpoint was developed in response to recent publications
Day in the Life of a Knowledge Management Attorney
Abstract: Silvia LeBlanc of Morgan Lewis in Philadelphia discusses how the firm uses knowledge management and practice innovation, to collaborate with team members across Morgan Lewis’s global network and ensure they take full advantage of resources. She maps legal processes, creates productivity tools, and conducts training sessions that promote a culture of quality and