Abstract: Purpose: This paper aims to clarify the need for Chief Knowledge Officers (CKOs) and explain how some recent views on competencies for educational guidelines, a Knowledge Management (KM) competency model and expansion of practice management concepts make the need for CKOs clearer. Design/methodology/approach: This viewpoint was developed in response to recent publications
Knowledge Management roles and responsibilities
Day in the Life of a Knowledge Management Attorney
Abstract: Silvia LeBlanc of Morgan Lewis in Philadelphia discusses how the firm uses knowledge management and practice innovation, to collaborate with team members across Morgan Lewis’s global network and ensure they take full advantage of resources. She maps legal processes, creates productivity tools, and conducts training sessions that promote a culture of quality and
The Knowledgeur: Skills for a New Kind of Knowledge Manager?
Abstract: As the book Patricia Eng and I are writing takes shape – we spent a productive couple of days last week editing chapters and agreeing key points for those still to be completed – so my thoughts continue to evolve as to the future role (and skills needed) to be a Knowledge (and
Survey on Challenges and Competencies needed by Chief Knowledge Officers
Abstract: A survey has investigated the challenges and competencies needed by Chief Knowledge Officers, as well as the next stage in the development curve of CKOs. The primary role of the CKO is to convert knowledge into profit by leveraging the organization’s intellectual assets. Key CKO competencies include: interpersonal communication skills; passionate, visionary leadership
Public-Sector Chief Knowledge Officer
Abstract: A number of uncertainties continue to plague the practice of knowledge management (KM) in both the private and the public sectors. These uncertainties may be exercising a braking effect on more widespread adoption of KM departments and functions. Among the more salient ambiguities is lack of consensus on exactly what KM is, and