Filed in: knowledge management

Chief Knowledge Officers affect customer capital

Abstract: Tangible results are the most powerful weapon Chief Knowledge Officers (CKOs) have for persuading their companies to adopt the knowledge management agenda. Today, in small medium enterprises (SMEs), CKOs can take a more strategic perspective, scanning the enterprise to discover how they might improve customer relations as well as promote knowledge management practices.

Online Info Sessions 10/2009: Online Master’s Degree in KM @ Cal State University Northridge, USA

Universities, Colleges | Knowledge Management education & training worldwide

In this Information Age, industries that manage and provide services, information and knowledge – especially those that cannot be outsourced – will continue increasing in size and demand. To manage the 21st century enterprise, leaders need to be savvy in utilizing relevant technologies, engaging modern communications, effectively managing distant and diverse staff, and leveraging global

Chief Knowledge Officer Necessary!

Weblogs | Knowledge Management education & training worldwide

Abstract: Lately I’m increasingly convinced that without a Chief Knowledge Officer, KM is not likely to go very far in organisations. The KM function tends to be placed at mid level, obscured within a broader corporate function like Organisation Development. Seldom does it report directly to a senior manager. Even when it does, the