Abstract: In 1994, more than 30 commercial consultants and senior government employees participated in an important US Department of Defense (DOD) study. The study determined how to substantially improve DoD’s performance on a major strategic initiative, which at the time was Business Process Reengineering (BPR). Their valuable (but almost self-evident) results applied to all
knowledge management
Knowledge Management Curriculum and Research at George Washington University
Abstract: …Knowledge Management Curriculum: The curriculum proposed was based on the four pillars, each having its own course, bordered with introductory and capstone courses (Figure 1-5). The curriculum was based on a simple definition for KM and emphasized KM’s management/ operational aspects: leveraging relevant knowledge assets to improve organization performance, with emphasis on improving
Records Management Society’s Guide to Distance Learning Options
Abstract: The following guide contains programme titles related to Information Content Management and links to related websites. It is categorized into three main sections: degree programmes; non-degree programmes; and free online courses. It’s scope is to serve as the first destination for those interested in furthering their educational qualifications in the field; here they
Money, Testosterone and Knowledge Management
Abstract: This article chronicles an acrimonious schism in the KM association KM Pro in late 2004, and puts it into the context of other KM association schisms in the USA during the late nineties. I wrote this article originally for the Global Knowledge Review in early 2005. They decided not to publish it after
Chief knowledge officer (CKO) provides leadership
Abstract: The chief knowledge officer (CKO) provides leadership as a technologist and as a shaper of organizational culture and information exchange. Through a review of the literature, the CKO role is explored by comparing and contrasting five sources. As more and more organizations use competency models to select, evaluate and develop their knowledge manager,