Abstract: When “quality being everyone’s business” coincides with the reality of a disruptive work environment, critical self-evaluation becomes an essential tool to ensure accountability. Academics who design curricula and their tuition offering have a certain degree of freedom in what and how they teach. However, academics need to be consciously discerning, yet inclusive, about
knowledge manager
International Perspectives on Knowledge Management Education – Library Trends 2023, Special Issue
Table of Contents: Introduction: International Perspectives on Knowledge Management Education, 177-186 Albright, Kendra, Albina Krymskaya, and Frank Cervone The Emergence of New Disciplines and the Transformation of the Library and Information Science Profession, pp. 187-204 Hawamdeh, Suliman,
Knowledge Management Manager’s Role and Responsibilities
Abstract: Yes, this will be a debate, I’m sure! Lots of opinions and points of view available. I closely follow any new jobs posted for Knowledge Managers to try to determine what is going on out there. In short, I believe there is confusion. Yes, I agree, the role and responsibilities
Support Knowledge Manager’s Day with AI
Abstract: In this episode of The Ticket podcast, Fred Walton, Conversation Designer at Intercom sits down to chat with Beth-Ann Sher, Senior Knowledge Manager at Intercom, about the role of a knowledge manager in an AI-driven customer service landscape. Beth shares her journey from being a product marketing manager to becoming a knowledge manager
Does the Israeli Knowledge Managers Forum manage knowledge?
Abstract: Applying knowledge management has been examined and researched within organizational systems, in which Chief Knowledge Officers (CKO) lead these processes. There is a significant lack of professional literature in Israel and elsewhere regarding the application of knowledge management processes within the community of knowledge managers (CKO’s CoP). The question of whether or not