Abstract: Oliver Rolfe is the Head of Knowledge for KPMG in the UK. He has been with the firm for nearly 17 years in a number of roles in the knowledge, technology and information risk area. After heading up the firm’s Information Protection area for the past three years, he has returned to knowledge
Abstract: When introducing knowledge management (km) strategy to an organisation, overcoming hurdles and helping people understand km is just the first step. What are the other key qualities of an effective Knowledge Manager? With the help of our km guru, Paul Whiffen, we explore some common km challenges and 7
Abstract: Knowledge and Knowledge Management have emerged as a current ‘hot issue’ for many organizations. This paper starts by exploring the definition of knowledge and knowledge management. It then considers the partnership for knowledge management, and especially how librarians as knowledge professionals, users, and technology experts can contribute to effective knowledge management. It is
Abstract: As evident in Fig. 1 above [Roles of a Competent Knowledge Manager], making a successful knowledge manager requires training and understanding of the taxonomy of information and knowledge. The society in which information is utilized has witnessed remarkable changes in recent years. This has affected the way information is created, handled, packaged, organized,
Abstract: Recent efforts by CILIP to create a globally accepted Chartered Knowledge Manager accreditation are timely and tap into a latent demand. Last year, I was asked to become a knowledge and information management ambassador for library and information association CILIP, to help inter alia promote CILIP in the wider world.