Abstract: Knowledge management (KM) is experiencing significant growth, and a good indication of its vitality is the existence of graduate degree programs being offered worldwide. Those programs, though, do not seem to properly cover all the diverse perspectives that contribute to the discipline. This paper takes a first step in the development of comprehensive
proficiency levels
Knowledge Professional’s Role in Knowledge Management
Abstract: Many KM activities require extensive and unusual expertise. In particular, analysis of knowledge-intensive (K-I) activities — the mental tasks people perform and the mental models they use to deliver work products — is complex and based upon deep insights into what typically takes place in the knowledge worker’s mind during different stages of