Abstract: W. Edward Deming’s theories of management have informed our thinking and practices for four decades. In addition to informing business practices, his thinking provided a cornerstone in the foundation for the discipline known as knowledge management. We consider three questions: (1) how do Dr. Deming’s theories align with the current representation
transformational leadership
Impact of transformational and transactional leadership on organizational knowledge
Abstract: Strategy scholars have argued that managing knowledge effectively can provide firms with sustainable competitive advantages. Leaders are central to the process of managing knowledge effectively. Managing knowledge includes three key processes: creating, sharing, and exploiting knowledge. Leaders are central to each of these processes at multiple levels of the firm. Examining the role