Abstract: You can find sample job profiles and descriptions relevant to Knowledge Management in the “The Art of Knowledge Exchange Toolbox” of the World Bank Institute’s South-South Facility and the “Advisory Service Toolkit” of the World Bank Institute’s Knowledge and Learning Services. “The Art of Knowledge Exchange” Toolbox:
Books
Books and book chapters relevant to Knowledge Management education and the Knowledge Management career profile
Information and Knowledge Management Education @ FH Burgenland
Abstract: Ten years ago, the degree programme Information Studies (IB) at the University of Applied Sciences, Burgenland was founded following two years of preparation. It certainly is informative and necessary to look at the history of the programme but it is also vital to take a look in retrospective in order to see how
Knowledge Professional’s Role in Knowledge Management
Abstract: Many KM activities require extensive and unusual expertise. In particular, analysis of knowledge-intensive (K-I) activities — the mental tasks people perform and the mental models they use to deliver work products — is complex and based upon deep insights into what typically takes place in the knowledge worker’s mind during different stages of
Practices of knowledge managers
Abstract: Purpose – This paper aims to look at the practices of those who are in charge of knowledge management in corporations: the knowledge managers. Design/methodology/approach – Using the activity system model, the study observes the work of four knowledge managers embedded in the same organizational context (the company Lafarge).
Handbook for Knowledge Managers
Abstract: The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. Because knowledge management is not a one-size-fits-all method, you need a framework tailored to your organization and its priorities. The Knowledge Manager’s Handbook takes you step by step through the processes needed to define



