Abstract: Proven Practices for Promoting a Knowledge Management Program offers techniques and advice from Stan Garfield, a seasoned knowledge management professional and expert with decades of experience in the field. You’ll learn the essential elements of a knowledge management program; how to lay the foundation for success; the secrets to obtaining
Abstract: A number of uncertainties continue to plague the practice of knowledge management (KM) in both the private and the public sectors. These uncertainties may be exercising a braking effect on more widespread adoption of KM departments and functions. Among the more salient ambiguities is lack of consensus on exactly what KM is, and
Abstract: We often overlook the importance of an organization’s structure in supporting the implementation of a KMS. This is a very critical consideration, because an organization will undergo significant change in the shift from a knowledge-hoarding to a knowledge sharing culture. A KMS isn’t a software package that’s easily installed and then forgotten about.
Abstract: The emerging knowledge economy and society bring new challenges to organizations, managers and workers: the accelerating pace of innovation in products, services and processes; the growing importance of work that requires extensive education, experience and judgment; and the escalating complexity of knowledge, which becomes increasingly distributed and changeable, among others. The field of knowledge
Abstract: After surveying the evolution of the leader’s role as a generalist, Cleveland discusses how information has replaced material things as the major resource that must be managed, and he goes on to discuss how attempting to manage information using techniques developed to manage things will cause trouble for leaders. He considers some of