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Chief Knowledge Officers affect customer capital

Abstract: Tangible results are the most powerful weapon Chief Knowledge Officers (CKOs) have for persuading their companies to adopt the knowledge management agenda. Today, in small medium enterprises (SMEs), CKOs can take a more strategic perspective, scanning the enterprise to discover how they might improve customer relations as well as promote knowledge management practices.

Value of being a Certified Knowledge Manager?

Discussions, forums | Knowledge Management education & training worldwide

In the CKO (Chief Knowledge Officers) Forum LinkedIn Group T.J.T. asks: I am currently considering enrolling in the Certified Knowledge Manager program at kminstitute.org and was wondering about the value of having this certification. To channel the discussion, I am interested in three primary perspectives, however, others are welcome as