Abstract: I just completed the certified knowledge management (CKM) program offered through Zavata (STI Knowledge). Going into the class, I wasn’t sure what to expect, but after completing the course it was clear that this wasn’t the KM certification for me. For someone developing a help desk knowledge base, this class and certification is
Publications
Books, articles, and press releases relevant to Knowledge Management education and the KM career path
Framework for Teaching Knowledge Management
Abstract: Knowledge management (KM) has come of age. In the knowledge-based economy, mastering KM skills places new college graduates in a stronger position to become valuable knowledge workers contributing effectively to their organization’s well-being. Even though KM has been practiced with major successes in the real world for quite some time, the body of
Role of Knowledge Management in Creating Transformational Organizations & Leaders
Abstract: W. Edward Deming’s theories of management have informed our thinking and practices for four decades. In addition to informing business practices, his thinking provided a cornerstone in the foundation for the discipline known as knowledge management. We consider three questions: (1) how do Dr. Deming’s theories align with the current representation
Knowledge Management education and training at the Universiti Teknologi MARA (Malaysia)
Abstract: As Malaysia aspires to move ahead into the K-based economy which is knowledge and technologically driven, the government have to focus more on the critical development and management of human capital. Despite the importance of traditional factors of production (labour, capital raw materials and entrepreneurship), knowledge is now considered as the most important
Four steps to develop a knowledge management competency (and culture)
Abstract: Jurgens Pieterse writes the Enterprise Design Strategy blog at ITToolbox and has a pair of articles on developing a KM competency: Four steps to develop a knowledge management competency Part 1 and Part 2. He focuses on the training, communications and knowledge worker rating systems one might need to create.