James D. McKeen and D. Sandy Staples: Knowledge Managers: Who They Are and What They Do. Kingston, Canada: Queen’s University, Queen’s School of Business (Working Paper K7L 3N6), 2001
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- James D. McKeen, D. Sandy Staples: Knowledge Managers: Who They Are and What They Do. in: Clyde W. Holsapple (Ed.): Handbook on Knowledge Management 1: Knowledge Matters. Berlin: Springer (International Handbooks on Information Systems Volume 1), 2004, pp 21-41 Preview », Purchase »
- McKeen, J.D., Staples, D.S. and Cohen, D. “Examining Knowledge Managers,” Knowledge Management Review, 5(1), March/April, 10-12, 2002.