Civil Service College (CSC) Singapore*

Graduate Degrees/Programs

• Graduate Diploma in Change Management – Leading and Sustaining Change through Organisational Learning**
• Master of Science in Knowledge Management (by coursework)**³⁾
  2002-2003
  Core Subjects (Compulsory)
  Information and Knowledge Society
  Information and Knowledge Sources
  Foundations of Knowledge Management
  Knowledge Management Tools
  Communications and Organisational Behaviour

  Electives (Select any 4)
  Internet Technologies & Applications
  Business Intelligence
  Electronics Records and Documents Management
  Electronic Commerce and Knowledge Management
  Technopreneurship and Wealth Creation
  Knowledge Discovery and Data Mining
  Human Capital Management
  Knowledge Management Measurement
  Knowledge Management in Public Sector
  Communication Management and Leadership
  Learning Organisations
  Knowledge Classification and Organisation
  Intellectual Capital
  Special Topic 1
  Special Topic 2

  Project (Compulsory)
  Knowledge Management Research Project

Workshops

• KMW10 Knowledge Management introductory Workshop (2 days; Open to Public Officers only)
  
  Course Outline

  Compelling Case for Knowledge Management
  • Changing nature of economy and work
  • Emergence of a new breed of organisation
  • Why the need for Knowledge Management?
  • Most Admired Knowledge Enterprises

  What is Knowledge Management
  • The Knowledge Spectrum
  • Knowledge Transfer Model
  • Perspectives of Knowledge Management
  • Building Knowledge Management definition and vision
  • Knowledge Management Process

  Supporting Knowledge Management
  • Knowledge Management principles
  • Qualities of knowledge workers
  • Knowledge sharing techniques /storytelling
  • Communities of Practice

  How to Kick-Start Knowledge Management
  • Knowledge Management experience in the public sector
  • Knowledge Management Roadmap
  • Knowledge Management roles and responsibilities
  • Case studies discussion

Conferences

• Organisational Learning Conference (OL Conference)**
  The bi-annual Organisational Learning Conference (OL Conference), successor of the Organisational Learning (OL) Practitioners’ Forum, aims to discuss the latest trends and practices on how organisational learning principles and tools can help government/public sector bodies build capacity for change.
  • 3rd OL Conference 2009, 3 March 2009, Singapore
    Conference Theme: Thriving in Complexity: Learning Across Boundaries
    Plenary Sessions:
    Leaders in Conversation by Ascendas

    Concurrent Workshops:
    Sustainable Leadership Development by Dr Phil Ramsey
    Change The Way We See by Dr Jacob Lee

    Practitioners’ Sharing Forums:
    Can Developing Organisational Culture Be Simple? Insights from ‘One College’ Culture Development Journey by CSC
    Shared Vision by HDB
    Narratives as Tools for Organisational Learning by MOE
    Heartwork@NorthLight by Northlight School
    Transformation Behind Bars: Changing Minds, Changing Hearts, and Changing People by SPS

  • 2nd OL Conference 2006, 1 March 2006, Singapore
    Conference Theme: Leading Organisations into the Future: re-Thinking, re-Designing and re-Making
    (Organizer: Inter-Agency OL Steering Committee)

    Note: The conference was originally scheduled for 27-28 February 2006

    Plenary Sessions: (3)
    n.a.

    Practitioners’ Forums:
    Singapore Police Force (SPF): Reframing for the Future
    Ministry of Education (MOE): MOE’s Innovation and Enterprise Journey
    Singapore Armed Forces (SAF): Leadership Development through Organisational Learning – The SAF JourneyDefence Science & Technology Agency (DSTA): Change, And More Changes?
    Central Provident Fund Board (CPF): What We Want ‘Really’
    Shell Eastern Petroleum: Leadership Development Portfolio and Competency Framework

    Concurrent Workshops: (5)
    n.a.

  • 1st OL Conference 2003, 12-13 May 2003, Singapore
    Conference Theme: Leading and Sustaining Organisational Change
    Plenary Sessions:
    The Challenges of Leading and Sustaining Organisational Change
    The Challenges of Initiating Change
    Sustaining Transformation-Sense Making in Crisis and Complexities
    The hallenges of Rethinking and Redesigning Organisational Change

    Practitoners’ Sharing Forum
    Riding the Tsunamis:Planning & Navigating through Business Change
    …n.a.

    Concurrent Workshops:
    Workshop D: System Thinking
    …n.a.

  • OL Practitioners’ Forum, 30 June 2001, Singapore
    New Learning:
    – Managing Polarities: Searching for Common Ground
    National Community Leadership Institute Sharing:
    – JTC’s organisational journey
    – An Organisational Learning (OL) activist’s organisational learning journey in IRAS
    Updates:
    – The upcoming Society for Organisational Learning (SoL), Singapore
    – IPAM’s upcoming LO programmes