Civil Services College (CSC) Singapore*

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Civil Services College (CSC) Singapore*Custom logo

The Singapore Governement’s Civil Services College (CSC), formerly the Staff Training Institute, the Civil Service (Staff Development) Institute, and the Institute of Public Administration and Management (IPAM) 1), offers the following Knowledge Management education and training opportunities:

Institute of Public Administration and Management (IPAM)

Graduate Degrees/Programs

  • Master of Science in Knowledge Management (by coursework)** 2)


  • KMW10 Knowledge Management introductory Workshop (open to Public Officers only)
    Course Outline
    Compelling Case for Knowledge Management
    • Changing nature of economy and work
    • Emergence of a new breed of organisation
    • Why the need for Knowledge Management?
    • Most Admired Knowledge Enterprises

    What is Knowledge Management
    • The Knowledge Spectrum
    • Knowledge Transfer Model
    • Perspectives of Knowledge Management
    • Building Knowledge Management definition and vision
    • Knowledge Management Process

    Supporting Knowledge Management
    • Knowledge Management principles
    • Qualities of knowledge workers
    • Knowledge sharing techniques /storytelling
    • Communities of Practice

    How to Kick-Start Knowledge Management
    • Knowledge Management experience in the public sector
    • Knowledge Management Roadmap
    • Knowledge Management roles and responsibilities
    • Case studies discussion

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