Abstract: The chapter discuses the need to understand the significance of knowledge-sharing behaviours in emphasizing the selection process of people for importance roles within the organization and the design initiatives implemented to encourage positive behaviours. Henley Knowledge Sharing Behaviours model is used as a useful reference point for many development initiatives. Knowledge sharing is a key aspect of knowledge management, wherein all managers and employees have a role to play in managing the organization’s knowledge effectively. Nine characteristics of an effective knowledge activist have been discussed to prepare a framework to help managers understand what to look for in their knowledge activists and how to develop these people. An effective way to utilize knowledge sharing in the best interests of the organization and to improve performance is to engage people, and to provide them available support for development in line with their personal style.
Winkelen, C. V. and McKenzie, J. (eds) (2011) Developing knowledge – sharing behaviours and effective knowledge activists, in Knowledge Works: The Handbook of Practical Ways to Identify and Solve Common Organizational Problems for Better Performance, John Wiley & Sons, Inc., Hoboken, NJ, USA, Chapter 15
Copyright © 2011 Christine van Winkelen and Jane McKenzie. Published by John Wiley & Sons, Inc.
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