Abstract: This paper addresses the need to appoint a chief knowledge officer (CKO) in an organisation and where that position be placed within the organisation structure. It also presents a comprehensive review of the literature in an attempt to answer the question regarding the elements: attributes and responsibilities of the CKO, and organisational conditions
Knowledge Manager by Accident
Abstract: I got into knowledge, enterprise and document management because I had clients who needed library automation solutions. When these clients realized how easy it was to find externally produced documents, they understood the value of having their internally created documents just as easily findable. I jumped in with both feet using transferrable skills
Chief Knowledge Officer Neccesary?
Abstract: Is This Job Really Necessary? On balance, yes. The growing herd of corporate executives who carry the title of chief knowledge officer have real work to do–if they can figure out how to do it. Chuck Lucier, a partner at Booz Allen & Hamilton, the consulting firm, has an odd
Survival Tips for Knowledge Managers
Abstract: In previous generations, knowledge, ‘know-how’, was taught by the foreman, the professional, or the artisan, to the apprentice or articling student, on the job. Most people learned by following the example of the master or expert. In those days, performance evaluation was easy, because the boss always knew more than his or her