The International Customer Knowledge Management Conference (CKM Conference) is providing an opportunity for the exchange of ideas and experiences in this new managerial sphere. In addition to familiarizing with the goals and strategies of customer knowledge management, and creating a common understanding to gain customer knowledge regarding capability, competitiveness and business intelligence, the conference will
KheradParsi Institute*
KheradParsi Institute, the Persian Microfinance Institution or Persian Micro Development Institute (Persian: موسسه توسعه خرد پارسی, موسسه خرد پارسی) offers the following Knowledge Management education and training
Culture, Leadership, and Chief Knowledge Officers
Abstract: Organizational culture, organizational leadership, and Chief Knowledge Officers (CKOs) each play important roles in overcoming human barriers associated with knowledge creation, transfer and sharing. This paper examines three key components of organizational culture: cooperative involvement, trust and incentives. In addition, the impact of organizational leadership on knowledge management as well as the roles
International Society for Professional Innovation Management Connects (ISPIM Connects)*
- Themes: Knowledge and Technology Transfer for Innovation
Knowledge leader role in a changing organizational environment
Purpose The purpose of this paper is to investigate the role of knowledge leader readiness within large companies operating in a changing environment. Design/methodology/approach A conceptual framework emerged from an analysis of four large companies and a review of the knowledge management literature. Secondary research was conducted to