Abstract: In the last years,Knowledge Management(KM)studies have focused on the foundations of this “new managerial discipline”. Today, there is an increasing need to transform the theoretical speculations into managerial tools, and to find solutions to practical questions concerning daily KM activity. A key issue that still requires investigation regards the management of human resources
Knowledge Management Certification, any ideas?
In the Knowledge Management (kneme) LinkedIn Group Firoz K. asks: KM Certification, I’ve been in the field for a number of years and recently my employer has asked for me to recommend some courses to get some official titles under my belt in KM. Any ideas? Join the
What Knowledge Management Certification would you recommend obtaining?
In the Knowledge Management Consultants LinkedIn Group Gina V. asks: I’ve seen ones offered from KM Institute; eKnowledge Center; KMCI.org; KM Pro… Can anyone offer suggestions? Join the discussion » Gina V.: What Knowledge Management Certification would you recommend obtaining? ‘Knowledge Management Consultants’ LinkedIn Group,
Knowledge Management: Cultivating knowledge professionals
Abstract: This book serves as a reference for individuals interested in knowledge management (KM) and educational issues surrounding KM. Looks at KM as an emerging profession and the need to educate a new generation of knowledge professionals to deal with managing knowledge on the one hand and managing knowledge workers on the other hand.
Customer Knowledge Management Competencies
Abstract: The purpose of this research is to understand the way a CRM project implementation may contribute to the success of the project. The approach of Knowledge Management Strategic Alignment was used as a theoretical framework and a case study was realised for this end. The case study allowed exploring the role of customer