Abstract: This chapter introduces a framework for analyzing governance arrangements of KM programs. The framework is used to analyze the organizational structures, processes and relational mechanisms, including leadership matters, which guide the KM program of a large European corporation. The analysis focuses on the issues KM leaders and staff encounter in defining their KM
collaboration
“Good Cops” and “Bad Cops” in Knowledge Management Education
Abstract: I am responsible for training the Staff and Faculty at my school in the topic of Knowledge Management. I wanted to “grow” them into it by having them experience the collaboration aspect and see what’s most comfortable for them, then telling them why it works, introducing them to the theories, practices, formal
Knowledge Management Summer Institute ’09, University of Washington, Seattle
Knowledge Management Summer Institute: A practical approach to creating business value from information. A five-day workshop, July 27-31, 2009, UW campus, Seattle (©) This one-week intensive provides insight, guidance and practical methods for using knowledge to get your organization what it most wants. You will begin with strategy,
Experiential approach to teaching Knowledge Management
Abstract: This paper presents a guideline for developing student activities designed to enable the discovery and application of students’ knowledge, as they seek to learn the discipline of Knowledge Management (KM). We describe a student group project, which was a required course assignment, and how this activity helped the students discover and apply new
Look at the Top 10 Knowledge Management Challenges
Abstract: For students working towards a Master’s degree in Knowledge Management at California State University, Northridge (CSUN), a key part of the program involves identifying the KM challenges that prove most taxing to today’s practitioners. In this article, two students enrolled on the distance-learning course, Donna Edwards and Jim Wolff, present the findings of