Abstract: The implementation of a knowledge management program in an organization has the potential of improving customer services, quickly bringing new products to market, and reducing cost of business operations. Information technologies are often used in knowledge management programs in informing clients and employees of latest innovation/development in the business sector as well as
information professional
IMS Master’s specialization in Knowledge Management @ Monash University
Abstract: The value of knowledge is increasingly being recognized and more and more enterprises are attempting to explicitly manage this most valuable asset. It is nowadays widely recognized that knowledge should be managed within the context of the overall business. The focus should therefore fall on using knowledge to gain a competitive advantage.
Attributes of information service professionals for information and knowledge management
Abstract: A value learned by information service professionals in ‘information studies’ is the belief that the key to empowering people is sharing expertise and information, and collaborating across organisational boundaries and functional units. This belief has become part of the information professional’s ‘culture’, part of our value system – the normal and accepted way
Knowledge Management and the Information Professional
Abstract: As knowledge management becomes an accepted core function in organisations, why are so few librarians at its leading edge? Is our core professional ethic, service to clients, an inhibiting factor? What are the knowledge skills and attitudes that information professionals need to participate effectively in the knowledge aware organisation? How can information professionals
Information professionals working with knowledge
Abstract: In order to manage knowledge, we need to understand the nature of knowledge in organisations. It is helpful to distinguish between three categories of organisational knowledge: tacit knowledge, explicit knowledge, and cultural knowledge. Tacit knowledge is personal knowledge, explicit knowledge is codified knowledge, and cultural knowledge is based on shared beliefs. We use