Filed in: information professional

Role of Information Professionals in Knowledge Management Programs

Abstract: The implementation of a knowledge management program in an organization has the potential of improving customer services, quickly bringing new products to market, and reducing cost of business operations. Information technologies are often used in knowledge management programs in informing clients and employees of latest innovation/development in the business sector as well as

Attributes of information service professionals for information and knowledge management

Books, Proceedings, etc. | Knowledge Management education & training worldwide

Abstract: A value learned by information service professionals in ‘information studies’ is the belief that the key to empowering people is sharing expertise and information, and collaborating across organisational boundaries and functional units. This belief has become part of the information professional’s ‘culture’, part of our value system – the normal and accepted way

Information professionals working with knowledge

Abstract: In order to manage knowledge, we need to understand the nature of knowledge in organisations. It is helpful to distinguish between three categories of organisational knowledge: tacit knowledge, explicit knowledge, and cultural knowledge. Tacit knowledge is personal knowledge, explicit knowledge is codified knowledge, and cultural knowledge is based on shared beliefs. We use