Abstract: When introducing knowledge management (km) strategy to an organisation, overcoming hurdles and helping people understand km is just the first step. What are the other key qualities of an effective Knowledge Manager? With the help of our km guru, Paul Whiffen, we explore some common km challenges and 7
Knowledge Management roles and responsibilities
Knowledge brokers in not-for-profit inter-organisational communities of practice
Abstract: This study contributes an original, practice-based analysis of knowledge brokering in inter-organisational Knowledge brokering in the not-for-profit sector. Defining characteristics of the not-for-profit sector include its social values, principles and practices. Existing literature understates or overlooks the significance of values and principles that are manifested in and enlivened through every day social practices
Part-time Rotating Chief Knowledge Officer
Abstract: I had to write a report today, a longish process. As a part of that I was looking at the organisation of the knowledge management function in an organisation. I was aware that one of the larger consultancies had produced the normal boiler plate report with the usual stuff about strategic focus, appoint
Alternatives to Officers and Chiefs of Knowledge
Abstract: In October 2001, I submitted a paper titled “Musings on Corporate Myths – CKO and Knowledge-Sharing in the World of Real Business” (Berner, 2001). In the paper I argued that the role of Chief Knowledge Officer CKO was “inimical” and that its creation did not suit the current organizational culture and politics in
Chief Knowledge Officer’s Raison d’Être
Abstract: The three cases in this chapter were selected for illustration and discussion about the key roles and accountabilities of the CKO. All names, dates, places and organizations have been disguised at the request of the authors and/or organizations. Each case is presented from both a practitioner’s and academic’s perspective. Our main content ion