Abstract: So let’s pause and reflect on this seemingly widespread sentiment. There are indeed a number of largely Administrative HR functions that easily lend themselves to automation, such as: providing the latest regulatory position on Maternity Leave and Maternity Pay, booking a Holiday, or providing basic payroll information. It makes perfect sense to deliver
Knowledge Management roles and responsibilities
The Chief Ignorance Officer (CIO)
Abstract: In recent years, the chief knowledge officer has found a home in the executive suite as companies have come to realize that often their single most important asset is their intellectual capital. The time may be ripe, though, for the CKO to be joined by the “CIO”—a manager not of information but of
Migrating LIS Professionals into Knowledge Management Roles
Abstract: Knowledge management (KM) is a multi-dimensional field of study and practice,which requires a wide range of capabilities amongst its contributors, who comefrom a variety of professional groups. This paper examines claims that the Libraryand Information Services (LIS) profession should make and, indeed, is making asignificant contribution to organizational knowledge management. It outlines KM
Andrew Trickett: Confessions of a Knowledge Manager
Abstract: “I can’t find the sodding thing that I’m looking for!” It’s the type of exclamation you most certainly want to minimize in your firm. Right? We’ve dipped into our archive and happily returned to Andrew Trickett, his impassioned commitment to Knowledge Management, his belief in reciprocal altruism, and his solutions
Developing effective knowledge activists
Abstract: The chapter discuses the need to understand the significance of knowledge-sharing behaviours in emphasizing the selection process of people for importance roles within the organization and the design initiatives implemented to encourage positive behaviours. Henley Knowledge Sharing Behaviours model is used as a useful reference point for many development initiatives. Knowledge sharing is